110 Old Highway 231 North
Troy, AL 36081

Get Directions

Sales: 334-566-7357

Used Cars: 334-566-7357

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Merchant Nissan

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Highly recommend Merchant Nissan in Troy Alabama

Reviewed by Billy Sloane from Troy alabamaMay 28, 2023

My experience was a pleasant experience. Everything went great and smooth and worked with what I wanted. I would recommend this dealership to anyone looking to buy a new or used car or truck. They were nice courteous and I would highly recommended Lashonda.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Billy, It's great to hear that Lashonda was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Merchant Nissan!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.0 (out of 5)

This is the first time using this dealership

Reviewed by Scott Johns from Grady Al March 29, 2023

Sales experience was pleasant no pressure car was as advertised overall good experience. Dealership website was accurate easy to navigate. Everyone was friendly and helpful.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you so much for choosing Merchant Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

Overall Facilities 4

Customer Service 4

Buying Process 4

Quality of Repair 4

Maximum rating = 5

1.0 (out of 5)

No more VIP oil changes for Troy Nissan customers

Reviewed by BT from Troy, ALSeptember 12, 2022

Bought a car from Troy Nissan with VIP OIL CHANGE FOR LIFE. Told September 8, 2022 new owner Merchant Nissan will no longer provide VIP free oil changes. Unfortunately it is no longer locally owned and new owners have no loyalty for long time customers.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sales Manager admin@merchantnissan.com

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Merchant Nissan

Welcome to the New Merchant Nissan! Located in Troy, Alabama

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