w226s1700 WI-164
Waukesha, WI 53186

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Sales: 888-890-9116

Used Cars: 262-510-2858

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Russ Darrow Mitsubishi

Overall Rating:

4.5 (out of 5)

93% recommend this dealer

867 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everyone was great.

Reviewed by andyromanowski31January 28, 2026

Everyone was great. One of the easiest car buying experiences I've ever had. Would do it again.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Rob Karas rob.karas@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

All went well, until had to wait three hours in that

Reviewed by JUSTSAILIN65January 22, 2026

All went well, until had to wait three hours in that uncomfortable waiting area and your phone charger station Sucks!! It's broke, 3 hours to get my tires done

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your feedback, and we apologize for any inconvenience. We sincerely appreciate your business and hope to see you again here at Russ Darrow Mitsubishi. Rob Karas rob.karas@russdarrow.com

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Pushy on extended services.

Reviewed by MILES11January 21, 2026

Pushy on extended services. Never disclosed that there was one key fob and service ended there

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Miles, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Rob Karas rob.karas@russdarrow.com

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Russ Darrow Mitsubishi

At Russ Darrow Mitsubishi, we offer a diverse selection of new and pre-owned Mitsubishi vehicles, from the fuel-efficient Outlander to the sporty Eclipse Cross. Our friendly team is dedicated to making your car-buying experience easy and stress-free, with competitive pricing and flexible financing options. Whether you’re looking for a new car or need expert service, we’re here to help every step of the way. Visit us today and see why Russ Darrow Mitsubishi is your trusted choice for all things Mitsubishi!

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