Russ Darrow Mitsubishi

Mitsubishi New Car Dealership in Waukesha, WI

w226s1700 WI-164
Waukesha, WI 53186

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Sales: 888-890-9116

Used Cars: 262-510-2858

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm
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Reviews of Russ Darrow Mitsubishi

Overall Rating:

4.5 (out of 5)

93% recommend this dealer

861 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Good customer service, friendly knowledgeable employees,

Reviewed by DIA_VERDEJanuary 07, 2026

Good customer service, friendly knowledgeable employees, explained everything very well and gave options. Everything went very smooth.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Darion Mcmiller darion.mcmiller@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Sales manager changed the price after we negotiated

Reviewed by B0RAD6January 03, 2026

Sales manager changed the price after we negotiated didn’t find out until after they already took my down payment

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

I'm sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact me directly. I would love to get to the bottom of this and turn things around for you. Darion Mcmiller darion.mcmiller@russdarrow.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They did a thorough check in a timely manner They did a

Reviewed by D_GILMORE324December 28, 2025

They did a thorough check in a timely manner They did a thorough check in a timely manner. The video is a plus because you get to see the actual service given

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing your thoughts about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Darion Mcmiller darion.mcmiller@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Russ Darrow Mitsubishi

At Russ Darrow Mitsubishi, we offer a diverse selection of new and pre-owned Mitsubishi vehicles, from the fuel-efficient Outlander to the sporty Eclipse Cross. Our friendly team is dedicated to making your car-buying experience easy and stress-free, with competitive pricing and flexible financing options. Whether you’re looking for a new car or need expert service, we’re here to help every step of the way. Visit us today and see why Russ Darrow Mitsubishi is your trusted choice for all things Mitsubishi!

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Want more details on Mitsubishi vehicles?

Mitsubishi

Eclipse Cross, Outlander, Outlander Sport
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