w226s1700 WI-164
Waukesha, WI 53186

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Sales: 888-890-9116

Used Cars: 262-510-2858

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Russ Darrow Mitsubishi

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

853 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great communication, prompt scheduling, skilled

Reviewed by YAMILEXCALDERONDecember 13, 2025

Great communication, prompt scheduling, skilled technicians, and reliable service that exceeded expectations overall would recommend

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi! Darion Mcmiller darion.mcmiller@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Honest and fair people who care about doing their job

Reviewed by jjea10December 13, 2025

Honest and fair people who care about doing their job properly. Nothing about the place felt predatory. Would 100 percent do business with them again.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Darion Mcmiller darion.mcmiller@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very professional and transparent about everything

Reviewed by murrellbradon99December 12, 2025

Very professional and transparent about everything everyone in the establishment were very welcoming and my sale’s person Josh was amazing the overall experience was great!!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Here at Russ Darrow Mitsubishi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Darion Mcmiller darion.mcmiller@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Russ Darrow Mitsubishi

At Russ Darrow Mitsubishi, we offer a diverse selection of new and pre-owned Mitsubishi vehicles, from the fuel-efficient Outlander to the sporty Eclipse Cross. Our friendly team is dedicated to making your car-buying experience easy and stress-free, with competitive pricing and flexible financing options. Whether you’re looking for a new car or need expert service, we’re here to help every step of the way. Visit us today and see why Russ Darrow Mitsubishi is your trusted choice for all things Mitsubishi!

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