Charleston Mitsubishi

bought a 2018 outlander key fobs didnt work then they fixed them once but there not working again can i get them fixed again please

The actual salesman I had when I went to buy my outlander sport was great. He was really helpful … he explained everything on the car, we test drove it, I was ready to buy this car… They ran my credit, twice, Yeah they couldn’t match or find a bank that would work for me. So I’m there literally five minutes after closing, so the money man threw a fit told me that’s not right of me to not purchase that car as they stayed after hours. I’m sorry that you stayed five minutes longer but you done absolutely nothing. The actual salesman and I can’t remember his name was amazing he was great I was ready to buy this car, this guy would’ve had another car is a car sold had the money man had not been such an xxx to me. I may be a female and I came in there by myself that doesn’t mean you’re going to be belittle me and act like I don’t know what I’m talking about when I’m trying to purchase a car. And whoever owns this business honestly needs an overhaul on their service department as well. My car needed a wheel bearing replaced or so they told me and they also told me it was in the front and the clip that holds everything on bricks it always breaks. They told me that would be 300 and some dollars just for the clip because it would not be covered under my powertrain warranty. I didn’t have that kind of money at the time so I had to wait. So then I thought of a car another Mitsubishi dealership in the area. The service man there told me that if they were replacing my wheel bearing and the clip broke it would be considered an incidental breakage and would be covered under my warranty. The service manager at Charleston Mitsubishi just want to go on his own pockets with money. Anyway I was told the front passenger wheel bearing was bad when I took it to the other Mitsubishi dealership it wasn’t anything with a front end it was the back wheel bearing and it was both of them not just one. I got them replaced and I’m now driving my car and I will never go back to Charleston Mitsubishi for any kind of service again PERIOD!!!!

Our salesman AJ was friendly, informative, and knowledgeable about products. Would definitely recommend him and Charleston Mitsubishi to anyone looking for a new car.