Automax in Killeen including address, phone, dealer reviews, directions, a map, inventory and more

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3301 E Central Texas Expy
Killeen, TX 76543

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Sales: 254-213-7966

Used Cars: 254-213-7965

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 6:00pm

Reviews of Automax

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.4 (out of 5)

293 out of 345 people said they would recommend this dealer

1 (out of 5)

Terrible

Reviewed by BoB in Killeen, TxJune 03, 2021

Made a deal on a truck and was heading to get it and they sold it out from under me, the salesman would not answer or return my calls or texts.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Avoid Automax! They do not pay off your trade in

Reviewed by Mike B in Belton, TXJune 02, 2021

On 04/30/21, my wife and I purchased from Automax Ford in Killeen a new 2021 Ford Explorer. As part of this purchase, we traded in our 2020 Ford Escape. As of today, 06/01/21, Automax Ford has failed to pay off our trade in. This is over 30 days and now that we have heard about this, will cause us to have a 30-day late mark applied to our credit for their failure to pay off a loan as required. I have verified this via Ford Credit, who had financed our 2020 Escape. Christopher Graham our sales person does not respond to my requests for info. Automax also refuses to provide the 2nd key to the vehicle, until they obtain license plates. I am not sure how a dealer can withhold an item you paid for? In addition to failing to pay off our trade, Automax has resold our trade in prior to having the title. We found this out when a subject attempted to access mysync, which is in our name on the trade it. In addition, after purchasing the vehicle, I requested to cancel the maintenance plan they sold me. The dealer is not responding to my email and letter about this either. The dealer is not responding to my phone calls asking why this has not been paid. I am concerned this dealer is going under. Avoid this dealer!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Exactly what I wanted.

Reviewed by JT in Killeen, texasJune 17, 2017

I had a super great experience. I knew what I wanted ahead of time so I was in and out. Best experience I've had buying a car.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

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