1870 Covington Pike
Memphis, TN 38128
Sales: 901-881-3528
Used Cars: 901-881-3983
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 3:00pm |
See all dealerships near Memphis, TN that carry Hyundai, Mitsubishi
Showing the most recent reviews from Cars.com and DealerRater.
Repairs took forever, and communication was awful - would
Repairs took forever, and communication was awful - would have to check in, and then they wouldn't ever call back with updates. They had the car for three weeks to repair a basic warranty-covered issue.
Dealer Response
We apologize for the inconvenience and lack of communication on our side. We strive to give the best possible service experience to all our customers and hope that we can continue to earn your business. I have forwarded your issue to our Service Manager and he will look into this issue.
Maximum rating = 5
Communication was great and that was a customer friendly
Communication was great and that was a customer friendly process. We did not get to talk face to face is because I had to wait before I could make a deal So I will check in with the dealership in a couple of months.
Dealer Response
Thank you for the kind words! We're so glad the communication and process felt smooth and customer-friendly. We completely understand the timing and look forward to reconnecting with you in a couple of months. We’ll be here whenever you’re ready!
Maximum rating = 5
Tried an online purchase.
Tried an online purchase. Total bait and switch scam. Tried to say the car was $7k more than what was shown! Not a coincidence. They said the msrp was also $7k more! Hmmmm..... Funny they had 2 similar cars on the lot. The first one magically sold between the time the verified it and i called to talk. Total xx. Go elsewhere!!!
Dealer Response
I apologize for any miscommunication during sales process. Our team can cross sale from dealership to dealership and there will be times that the salesperson you may be speaking with does not know that the vehicle has been sold. Please reach out to Billy, our Gm to discuss so that he can resolve.
Maximum rating = 5
At any location of Gossett Motor Cars it becomes clear the moment you enter the showroom or our service areas...the difference will impress you. Our employee's main focus is commitment to your satisfaction every day. It becomes apparent that quality service and customer satisfaction is a way of life at Gossett Motor Cars. You will experience an attitude that says there is nothing more important than having you become a customer for life. "Our sales department knows that it is easier to keep a customer by building a mutually respectful relationship and our sales & service team strives to maintain that philosophy in all we do."says Al Gossett
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