1870 Covington Pike
Memphis, TN 38128

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Sales: 901-881-3528

Used Cars: 901-881-3983

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Gossett Hyundai Mitsubishi

Overall Rating:

3.9 (out of 5)

67% recommend this dealer

33 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best experience.Love my car.

Reviewed by David Smith from Memphis tnAugust 16, 2023

Best buying experience ever.great services.My wife is very happy.Loving her new Mirage.Over all great customer services.Will send all my friends and family to gossett Mitsubhi

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much David! We love to hear that. A Happy Wife if a Happy Life! :) Thank you so much for your business, we appreciate you and your family and look forward to serving you again. We can't wait to assist you friends and family.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Clyde Eldridge

Reviewed by Clyde Eldridge from Memphis, TennesseeJuly 04, 2023

We'll I've bought several vehicles from this company and each time has been awesome.Very professional business to deal with.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much Clyde. We aim to please and so very happy you buying experience was a 5 Star! Thank you for your business and we look forward to serving you again.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Shoddy customer service.

Reviewed by Cliff from Harrisburg ArkansasJune 09, 2023

my 2006 Mitsubishi Raider was recalled by the factory due to air bag issues.Made an appt , was told it would take 2 days, it's been almost a week, and I cannot get any information from this dealer after calling and being given the whole "transfer you to the appropriate person" thing, which hung up on me 4 times.I will not be recommending this dealer to anyone!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We apologize for any inconvenience you have experienced during your Service visit to Gossett Mitsubishi. Our team works very hard to have you in and out as soon as possible and while the wait may have been extended for service due to unforeseen circumstances, you can rest assured your vehicle will be repaired in a professional manner with certified technicians. We do apologize for the lack of communication on our part; there is no excuse and we will work harder to make sure our customers stay informed about their vehicle progress. We are in the process of upgrading our phone system and servers, which has been an occasional issue with dropped calls, again we apologize for that, we understand how frustrating that can be. We do hope that we can continue to earn your business in the future.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Gossett Hyundai Mitsubishi

At any location of Gossett Motor Cars it becomes clear the moment you enter the showroom or our service areas...the difference will impress you. Our employee's main focus is commitment to your satisfaction every day. It becomes apparent that quality service and customer satisfaction is a way of life at Gossett Motor Cars. You will experience an attitude that says there is nothing more important than having you become a customer for life. "Our sales department knows that it is easier to keep a customer by building a mutually respectful relationship and our sales & service team strives to maintain that philosophy in all we do."says Al Gossett

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