1010 Ross Park Mall Dr,
Pittsburgh, PA 15237

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Sales: 888-508-7844

Used Cars: 844-483-9669

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 4:00pm
Tue 8:00am – 4:00pm
Wed 8:00am – 4:00pm
Thu 8:00am – 4:00pm
Fri 8:00am – 4:00pm
Sat Closed

Reviews of Jim Shorkey North Hills Mitsubishi

Overall Rating:

4.4 (out of 5)

89% recommend this dealer

26 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Fast and friendly service Bobby went the extra mile to

Reviewed by Arland Howard from Pittsburgh, PANovember 20, 2025

Fast and friendly service Bobby went the extra mile to mail back some items that I had left in my previous car I thought that was very sweet and thoughtful I would definitely come back this is actually my second car from Shorky

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Excellent experience.

Reviewed by Ronald Williams from Washington, PAJuly 10, 2025

Excellent experience. Oil changed. Camera recall done. I inspection done, saving me a drive next month. Experience listed as great.. Only change was Karyna left to pursue another job.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your glowing review! We are delighted to hear that your experience with us was excellent and that we were able to take care of multiple services for you. We're sorry to see Karyna go, but we wish her the best of luck in her new job. We hope to see you again soon!

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Maximum rating = 5

1.0 (out of 5)

I will never buy a car here again, when I bought my 2024

Reviewed by Nicholas from Kittanning, PA.May 24, 2025

I will never buy a car here again, when I bought my 2024 Mitsubishi outlander I was told I get three free oil changes, now they're advertising two years free oil changes, this is all a lie in fine print they're saying if you don't make the oil changes exactly on the day that they do then they won't do them for free any longer, so I will never buy a car from these liars again, The current self is doing pretty well except for a few electrical glitches with the radio. Dealers like this are ruining the brand!!! Find your new car elsewhere!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing your experience and feedback. We apologize for any confusion regarding the free oil changes and will work to ensure clear communication in the future. We value our customers and their satisfaction, please reach out to our team to discuss your concerns further.

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Maximum rating = 5

About Jim Shorkey North Hills Mitsubishi

For starters our established Mitsubishi dealership in Pittsburgh offers customers great value and top-tier customer service second to none with a family feel. And it's apparent. We have customers come from Pittsburgh Ross Township Wexford Hampton Fox Chapel and all over Western PA to buy new and used Mitsubishi and used cars from us. Our customers initially come in for a car but they come back because of how they are treated. To us you are not just a number. The biggest compliment we receive is when someone tells us they feel like part of the family!

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