Halterman's Toyota Mitsubishi in East Stroudsburg including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1741 Paradise Trail
East Stroudsburg, PA 18301

Get Directions

Sales: 888-436-3808

Used Cars: 888-289-4400

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Halterman's Toyota Mitsubishi

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

1676 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Found a way to charge me for recall work, over $600, down

Reviewed by EdmundJuly 25, 2022

Found a way to charge me for recall work, over $600, down from $715 to soften the theft. $150 would have been reasonable, since I didn't bring it in for that work specifically, but that was the fix it needed. Then my Catalytic Convertor was stolen and the cabin ransacked since they leave the vehicles unlocked on at least two occasions I know of, and probably the whole time. On a previous occasion, during the pandemic, they completely failed to contact me, after the initial contact, twice meaning two separate people, failed to do so, for a parts sale. The GM refused to compensate me for damage done to the cabin and instead quoted me that they aren't responsible for any damages, in spite, of the fact that they did replace the Cat, and I hadn't step a foot inside to even see such a sign, which is just a crap policy to begin with. Check the Yelp reviews for a better sense of this dealership. Shawn Ewers couldn't complete a phone professional or basic manners, each call ended abruptly, without a "goodbye". Melissa McNeil was the only highlight, as she was the only star in this shockingly poor experience I had. I have everything well documented for those interested. David Zaniewski the GM didn't address my issues, and simply cherry picked the one's that suited him even though he wasn't witness to any of them. Good luck, if you choose to give them your business.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The purchasing experience at this dealership was

Reviewed by blackdiamond2829July 09, 2022

The purchasing experience at this dealership was excellent. The salesman, Eric McNicholas, was informative, personable and patient. It was a pleasure working with him and the other staff members.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your kind review; we are happy to pass along your comments to the team here at Halterman's Mitsubishi!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Eric was superb!

Reviewed by ocummings1976June 22, 2022

Eric was superb! He figured out what I wanted and called me immediately when he found a car that met all my requirements. In two hours, We had completed my purchase, and Eric had given us a thorough introduction to our new car. He was extremely professional! We will recommend him to all our family and friends!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Halterman's Toyota Mitsubishi

The Halterman's Family has been in the Automotive industry since 1964. In 1966 we acquired the Toyota franchise and throughout the years had many other brands and models.In 2011 we acquired the Mitsubishi franchise. If you stop down today you will still find Mr. Halterman and his son Keith working at the dealership. We have a friendly staff and pride ourselves on delivering a truly exceptional experience. We also offer to all our customer fresh baked cookies and coffee while they wait for service or their new car. If you haven't visited us now is the time!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top