5201 Main Street
East Petersburg, PA 17520
Sales: 877-493-8026
Used Cars: 833-867-1519
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 4:30pm |
| Tue | 7:30am – 4:30pm |
| Wed | 7:30am – 4:30pm |
| Thu | 7:30am – 4:30pm |
| Fri | 7:30am – 4:30pm |
| Sat | Closed |
See all dealerships near East Petersburg, PA that carry Mitsubishi
Showing the most recent reviews from Cars.com and DealerRater.
Attempted to work a deal on a 2018 CLA45 AMG, told them i
Attempted to work a deal on a 2018 CLA45 AMG, told them i was interested and would buy the car at the listing price plus tax, title, doc fees and they said that there was a mandatory $1395 My Car Certification fee which is just their way of forcing a warranty on you which is illegal in PA, they also said they had a $1000 outside finance fee if I used my own bank, which is also illegal in PA. Really wanted the car, but not gonna be extorted for an extra $3000 on top of the price they had the vehicle listed at!!!
Dealer Response
We apologize for any inconvenience this may have caused. As a company, we strive to provide fair and transparent pricing to our customers.
Maximum rating = 5
Went in to buy two cars based on prices online being
Went in to buy two cars based on prices online being competitive. Added on a $1400 “fee” per car that was mandatory for their “certification process” which was really a 6 month warranty (it is illegal in PA to require a warranty purchase so they won’t call it a warranty). Then refused to actually run our credit correctly with the financing saying “the best they could do” was an interest rate almost twice what our bank would give us and if we went with our bank we had to pay $1,000 per car saying it was “clearly on their website” though I didn’t see it in my looking so if it is there, I would argue on the “clearly.” Still ended up buying the vehicle which is on me, I know, but a week later and it has an airbag system warning light that is not covered by their “not a warranty” and expect us to come in to have it repaired there at our cost.
Maximum rating = 5
Selection of used cars is very good.
Selection of used cars is very good. Sales was very friendly. Pricing is artificially lower online to get good/great deal ratings on cars.com; carguru and carfax. They have a hidden fee that is not optional for their on-house “certification” on all vehicles that costs $1500 that they lump in with taxes and processing fees. And if you do not use their financing or want pay in cash, they add an additional $1000 fee. They were not transparent with interest rate offers from their finance partners and are not concerned about what is best for the buyer. The “best” they could offer us with exceptional credit was 9.89%; after walking out it got down to 6.35%. Unpleasant experience. Will not be returning.
Dealer Response
Hi, we apologize for any confusion and inconvenience you experienced with our pricing and financing process. We strive to be transparent and provide the best service to our customers. We have routed this concern to ownership for review.
Maximum rating = 5
Welcome to Lancaster Mitsubishi! Whether you want to buy or lease a new Mitsubishi or require Mitsubishi service or maintenance, we'll be happy to help you. Our Mitsubishi dealership has new and pre-owned Mitsubishi cars and SUVs for sale, as well as certified Mitsubishi service technicians that can handle all of your maintenance needs. Don't hesitate to schedule a test-drive or contact us with any questions about Mitsubishi sales and service.
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