Lancaster Mitsubishi

Everything went well and I was able to buy the car I wanted at a good price. The only annoying thing was the “certification fee” they introduced when we got ready to buy the car. It was like $1,350. Anyway, even with this fee the price was good but it was still kind-of a weird way to do business, in my opinion.

Attempted to work a deal on a 2018 CLA45 AMG, told them i was interested and would buy the car at the listing price plus tax, title, doc fees and they said that there was a mandatory $1395 My Car Certification fee which is just their way of forcing a warranty on you which is illegal in PA, they also said they had a $1000 outside finance fee if I used my own bank, which is also illegal in PA. Really wanted the car, but not gonna be extorted for an extra $3000 on top of the price they had the vehicle listed at!!!

Went in to buy two cars based on prices online being competitive. Added on a $1400 “fee” per car that was mandatory for their “certification process” which was really a 6 month warranty (it is illegal in PA to require a warranty purchase so they won’t call it a warranty). Then refused to actually run our credit correctly with the financing saying “the best they could do” was an interest rate almost twice what our bank would give us and if we went with our bank we had to pay $1,000 per car saying it was “clearly on their website” though I didn’t see it in my looking so if it is there, I would argue on the “clearly.” Still ended up buying the vehicle which is on me, I know, but a week later and it has an airbag system warning light that is not covered by their “not a warranty” and expect us to come in to have it repaired there at our cost.