5700 Brookpark Rd
Cleveland, OH 44129

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Sales: 216-427-5004

Used Cars: 440-565-4949

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 2:00pm

Reviews of North Coast Mitsubishi West Cleveland

Overall Rating:

4.5 (out of 5)

96% recommend this dealer

2600 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I honestly can’t say enough good things about Milad Hanna

Reviewed by AsyaJanuary 15, 2025

I honestly can’t say enough good things about Milad Hanna at North Coast Mitsubishi - West Cleveland. From the second I walked in, they were super chill and didn’t make me feel like I was being “sold” a car (you know that awkward pushy vibe some salespeople give? None of that here). They really took the time to understand what I was looking for and somehow managed to make the whole process—dare I say it—fun? Milad Hanna knows his stuff, answered all my questions without sounding like a robot, and even pointed out a few things I wouldn’t have thought of on my own. What really sealed the deal for me was how they kept it real. No gimmicks, no hidden fees—just straight-up honesty. I asked in email (!!) How much is out-of-the-door price and got an answer in email( !) in about 5 minutes. You try it with other sales guys elsewhere! And even after I drove off the lot, they followed up to make sure everything was good.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

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Maximum rating = 5

5.0 (out of 5)

Steve and George were amazing!

Reviewed by Paula and Ed from Parma OhioJanuary 15, 2025

Steve and George were amazing! Very helpful, genuine, and made this a very easy and enjoyable experience. Really appreciate the kindness and open honest conversation and negotiation. It was actually a great experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

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Maximum rating = 5

5.0 (out of 5)

Fantastic experience with this dealership.

Reviewed by James A from Canal Fulton, Ohio January 14, 2025

Fantastic experience with this dealership. Steevy was able to get me an approval right away when other dealers couldn’t. Was able to secure a newer Tesla with low miles and very reasonable payments. Would recommend to anyone looking for a new or used vehicle.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

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Buying Process N/A

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Maximum rating = 5

About North Coast Mitsubishi West Cleveland

North Coast Auto Mall is located in Cleveland Ohio between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009 we have proudly served over 9000 customers! Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program or buy here pay here is designed for people with bad credit no credit or first-time buyers to help you start repairing or rebuilding your credit.

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  • No cost, no-hassle negotiation
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