1700 Pearl Rd
Brunswick, OH 44212

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Sales: 216-904-1063

Used Cars: 216-904-1063

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 7:00pm
Tue 10:00am – 7:00pm
Wed 10:00am – 7:00pm
Thu 10:00am – 7:00pm
Fri 10:00am – 7:00pm
Sat 10:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 2:00pm

Reviews of KDK Mitsubishi

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

727 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience, Easy in and out Fred was very helpful

Reviewed by Jsoz_2000October 06, 2023

Great experience, Easy in and out Fred was very helpful and professional. Arraigned transport to PA driver called and turn out to only be a few hours behind me.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Drove two hours from out of town.

Reviewed by Gmc11September 18, 2023

Drove two hours from out of town. I arrived 30 minutes before closing Frank and Ron treated me well and answered any questions I had. Great guys and really are willing to go the extra mile to help find the right vehicle for their customer. Great experience with Frank and Ron both were helpful no pressure to buy. Overall, they are excellent to deal with and fair pricing. I had an extremely pleasant and easy transactions. Definitely will recommend and buy from them again.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Not a good outcome!!

Reviewed by Patty from Wadsworth, OhioSeptember 01, 2023

bought a used corolla, was told no accidents, and new brake pads. After a very short time I had to replace almost the whole front end parts, brake pads were put on backwards. When I took it to get an alignment I was told the frame was bent. I had a bad feeling after all the paperwork was done I asked if he put gas in it as it was almost empty. Salesman said sure I will put 20.00 in it if you write me a good review!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About KDK Mitsubishi

At KDK Mitsubishi we pledge to treat each customer fairly and ethically. We promise to place value on every person that walks through our doors. Our mission is to earn our Customer?s loyalty by delivering sales and service experiences with high quality excellent value integrity and enthusiasm. We will function as a team work ethically and focus on meeting and striving to exceed the expectations of our Customers.

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