500 Broadway Avenue
Bedford, OH 44146

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Sales: 440-739-7827

Used Cars: 440-739-7827

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 1:00pm

Reviews of North Coast Mitsubishi Bedford

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

738 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Within 2 weeks I've had 2 service lights come on,

Reviewed by Joseph mckoski from Akron OhioJanuary 13, 2025

Within 2 weeks I've had 2 service lights come on, navigation system broke and a trim piece mysteriously fell off. Setup a service appointment that I drove to from Akron. Was told the BMW tech wasn't there and they can't help me anyways. Waiting for NCBM to step up and help with these issues that were obviously going on when I purchased the car. Will update this review when this is resolved. Currently very displeased with their approach to the sale.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

If you need a car and want a good experience come see the

Reviewed by Marcus Simmons from Bedford, OhioJanuary 11, 2025

If you need a car and want a good experience come see the team/family here at Bedford

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your kind words, Marcus! We're thrilled to hear you had a great experience with our team at North Coast Mitsubishi Bedford. We pride ourselves on providing excellent service, and we look forward to helping you again in the future!

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Maximum rating = 5

1.0 (out of 5)

I was quoted a range on my trade in of $22,838 to

Reviewed by Kevin from Mentor, OhioOctober 21, 2024

I was quoted a range on my trade in of $22,838 to $25,328. Plus I was told that there was a little wiggle room on the truck I was looking at. So I frove from Euclid to Bedford to buy a truck. When I got there they looked at my trade which was exactly what I told them it was. And they said according to KBB the most they can give me is $19,500. And they couldn't move on the truck. I wasted my time and gas driving out there for nothing. I would never recommend a dealership that outright lies to people.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Kevin, it was never our intention to mislead our customers, and we apologize for any miscommunication regarding your trade-in value. We aim to provide accurate appraisals based on current market data, including KBB. We're sorry to hear you feel your time was wasted, but if you’d like to discuss this further, please don’t hesitate to reach out to us directly.

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Maximum rating = 5

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