D & E Car Mitsubishi in Wilmington including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

6220 Market St
Wilmington, NC 28405

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of D & E Car Mitsubishi

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

29 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The worst experience ever!

Reviewed by Kay from Wilmington ncJune 11, 2020

In my experience this was the worst one yet, this company lied to me by leading me to believe I was approved for financing on a car, also they promised to honor the price they had told me if I came back within a months time.. I got my hopes up and told them I would come back, when I did a couple weeks later it was a complete different story!.. now not only can I not finance that particular car but it's gonna cost more money down and it's not as upgraded as the first one I was looking at.. okay I wasn't happy but I decided to go with it bc I need a car to return back to work as soon as possible.. he says I can get the car but to go home and sleep on it just to be sure.. I did, I still wanted it and told them that when I got home that evening. He said he will call in the am so we could proceed. The morning comes and Now it's something completely different...I can't get the car, they gave me the run around AGAIN! They wouldn't let me finance it now unless I go back to work for a month first..they should have been honest with me to start with instead of leading me on to believe I could finance a car just to get me to come back to them a week before im supposed to return to work.. I feel like they gave me the run-around and tried to take advantage of the situation bc they knew how bad I needed a car and they waisted my time for 3 weeks just to tell me they couldn't do it now all of a sudden

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello Kay, I am truly sorry that you had a bad experience at D&E. D&E is a family owned business started here right here in Wilmington, NC in 1947. Our goal is to provide complete customer satisfaction to all of our sales and service customers and our customer satisfaction scores and reviews reflect a very high level of customer satisfaction. I would be happy to discuss your credit application and the reason we could not obtain a loan for you. You can call me or if you prefer, you can stop by the dealership. My number is 910-799-4210. Andy Craven General Manager

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Honest & Reliable!

Reviewed by Window Ninjas from Wilmington, NCJanuary 25, 2019

Kent at D&E is our GO TO for all of our fleet vehicles. We have had a great relationship with D&E for at least ten years, and have a 100% trust level with Kent and his team. They always make sure we are taken care of and they certainly contribute to helping us run our operation as smoothly and efficiently as possible! Thank you, Kent and D&E for all the hard work you guys do!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Best service

Reviewed by Diara from Wilmington NcJanuary 06, 2017

Normally when going to a dealership you get "attacked by salesmen" but here it felt more like they were welcoming you into their home. LEE did such an amazing job getting not only me, but my mother into a new car, he knew my budget right off the start and he told me he could do it. I only have nice things to say about Lee and all the other gentlemen who helped me. Normally the waiting process for paperwork and the bank is slow and dreadful but they sure knew how to keep me and my family smiling and having a good time. Thanks guys!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About D & E Car Mitsubishi

D&E has been in the automotive business for over 60 years.

Is your vehicle outdated or just worn out? Tired of driving the same car day after day and would like a change? Our knowledgeable sales staff is here waiting to help you find the vehicle right for you. With special financing available we are sure to put you in the car of your dreams.

D&E is your place to your car truck or SUV service in the Wilmington area. We have one of the best service departments on the East Coast staffed with certified technicians. Send us your email and we will send you monthly coupons that could save you hundreds of dollars throughout the year.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top