2420 W Roosevelt Blvd
Monroe, NC 28110

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 1:00pm

Reviews of GRIFFIN MITSUBISHI

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My preferred location

Reviewed by Angelita from Charlotte, NCMay 24, 2023

I always get quick and efficient service there. Everyone is very courteous as well.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Bad business

Reviewed by Bruce from CharlotteFebruary 18, 2023

Sonny Nnaekpe sold me a van that was missing the head rest. He assure me that I will get the the head rest ASAP. It has been almost a month and stil no headrest. Every time I contact him, he give me a run around. If I knew that he was like this, I would never give him my business even thou its just a headrest. Be aware and don’t buy from griffin Mitsubishi.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Bruce, Im sorry to hear your having issues getting resolution on your headrests. They have been ordered and I see that Sonny has been communicating with you the entire time. Rest assured, we are on top of this for you. Please give me a call if you would like to discuss any further Thank you! Nick DeFelice General Manager

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Griffin Mitsubishi, under new Management!

Reviewed by Corey C from Charlotte NCFebruary 08, 2022

Congratulations to myself, I bought me a Camaro convertible for my 62 retirement birthday present to myself. I purchased it from Griffin Mitsubishi of Monroe. The reason I got the car from that dealership is because of the recently new General Manager Nick Defelice. Congrats to Nick on his his last promotion in the Auto business. I have followed Nick from dealership to dealership as he has progressed moving up in the automobile industry. I have purchased 8 vehicles during the past few years from Nick. The first two vehicles I bought from one dealership, thow I did not know Nick personally then I have found out he was the one behind the scenes doing one of the many things he does best handling his business working the numbers to work out a deal. His relationship with key personnel in the banks enables him to manage to have gotten financing for myself, my son, my granddaughter and others when other dealerships couldn’t work out a deal. His reputation makes him a asset in the automotive business. He is loyal and dedicated to his customers. He’s honest and trustworthy with his consumers. A decent business man whom keeps his word. During the Christmas season one year he got me financed on a SUV when things didn’t look good on my behalf. I started jokingly calling him Saint Nick. If you are shopping for a vehicle and want to be treated like a VIP I recommend you go see Nick Defelice at Griffin Mitsubishi of Monroe NC 5 stars+

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Corey C, thank you for your kind words and this wonderful review!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About GRIFFIN MITSUBISHI

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!
Griffin has been in business for over 73 years and we are proud to bring you our newest franchise Mitsubishi!

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