Marina Chrysler Dodge Jeep Mitsubishi RAM in Webster including address, phone, dealer reviews, directions, a map, inventory and more

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943 Ridge Rd.
Webster, NY 14580

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Sales: 866-516-3226

Used Cars: 877-704-3388

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Marina Chrysler Dodge Jeep Mitsubishi RAM

Overall Rating:

4.1 (out of 5)

75% recommend this dealer

55 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent customer service!

Reviewed by D. Taccone from Rochester, NYAugust 15, 2021

Excellent customer service. Have already referred friends and family. Mike was our salesman and explained everything. He was very accommodating, we are very grateful and love our new truck!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Terrible

Reviewed by Say away from Marina from Pittsburgh, PennsylvaniaFebruary 25, 2021

They’ll say anything to sell a car. Need to contact them several times to get them to respond. Wouldn’t send my enemy to them. Buy somewhere else!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We're sorry to hear that you had a bad experience with us. Please feel free to reach Jeff (585-446-0131) to discuss. Thank you!

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Go elsewhere

Reviewed by Disappointed from Frederick, MDNovember 09, 2020

Before purchasing a Certified Pre Owned vehicle, I asked if the vehicle had been repainted and Marina said no. A few weeks after my purchase (During the early days of the Covid shutdown), I noticed a blemish in the paint in an area that isn’t easily seen. When places started opening back up, I went to the local dealership of the manufacturer and the body shop manager documented the car had been repaired and repainted. Any one who polishes or waxes a car would have seen this blemish. I say this because Marina has a line item fee on the contract for polishing their vehicles. Marina couldn’t have but noticed the issues with the paint when they polished the car. The ‘Car Check’ report didn’t report any previous damage either. Dishonesty at its best. Marina has shown they’ll sell a vehicle that’s been repainted and they won’t admit or report it. This car should’ve never been a Certified Pre Owned vehicle. Take your business elsewhere!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Marina Chrysler Dodge Jeep Mitsubishi RAM

MARINA AUTO GROUP is 100% committed in providing Excellence in Customer Satisfaction by delivering the Best Product Services and Customer Relationships in the New and Used Automotive industry.

Our Company Culture is built on a philosophy to continually enhance our customer loyalty with trust integrity respect and open communication.

Our Pledge to all Marina Auto Group customers and employees is to honor our culture every day in order to ensure we are delivering the Best Product and Services and presenting a cohesive Teamwork Environment for all.

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