Smith Haven Mazda in Saint James including address, phone, dealer reviews, directions, a map, inventory and more

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827 Jericho Turnpike
Saint James, NY 11780

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Sales: 631-406-5265

Used Cars: 631-406-4761

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Smith Haven Mazda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

124 out of 132 people said they would recommend this dealer

1 (out of 5)

Trying to Purchase a Pre-owed Toyota

Reviewed by Frank DiGiovanni in Glen Head New YorkFebruary 21, 2021

This Is the Worst Dealership I ever been to In all my 62 years on Earth. I seen the car I was Interested In off-line. I went to this Dealership In the snow,over 50 miles from my home. I met a Sales Rep.an took the Car for a Test Drive. I was happy with the ride.I then began the negotiating process. I met a Manager who low balled me on the True worth of my car according to NADA basic standards.I came to an agreement with the Sales Rep.,an said I would return the next day,which I did. I waited over 3 hours trying to make the Deal. Upon waiting,I went outside to do a once over inspection of the vehicle. The engine compartment was Filthy,with no antifreeze In container or Radiator. The Air Filter was Black an need of desperate replacement. I showed the Sales Rep. The obvious issues,an said they would change It the following day. I went to the Manager with this Basic an most Important concern,an he could careless along with all the unfriendly staff In this Dealership. I have everyone on camera an I do have the filthy air filter from the Car. This car was never Prepped for Sale. The Whole 2 days trying to Purchase a Car turned out to be a Nightmare!!!!!!!. I will devote all my time an Vast Resources In closing this Dealership to an end. No hard working American should ever have to be treated the way I've been In buying a car. It's nice to be Important,but It's more Important to be nice. I'm In my sixties an don't lie an disrespect people when conducting business. Buyer Beware!!!!!!!!!!!.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Poor Dealership Experience

Reviewed by AP in New York, NYAugust 04, 2020

SMITH HAVEN DEALERSHIP: Prior to our 7/29/2020 sales appointment, we were told by the dealership’s sales coordinator, Kristina Creamer, that they had the car in stock. However, when we got to the dealership the salesperson, Adam, told us that we were misinformed because they did not have the car. We spent 3 hours in total traveling to and from the dealership which was a considerable waste of time.

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Miata RF LAunch Edition

Reviewed by Rocco Ilardi in East Setauket, NYMarch 27, 2017

I picked up my Miata today. To begin with I had flown in from Florida, and was picked up at the Airport(!) by my sales person, Jonathan. He had kept in touch while I was in Fl., had my Miata prepared and waiting. Jonathan painstakingly explained all the details of my car, patiently answering all my questions. He was was obviously very knowledgeable about my model. I was then introduced to Barrie,who walked me through the paperwork. She presented different coverage options, but was in no way "pushy". As I left I even got a friendly greeting from a gentleman whom I surmised was the manager. To sumerise, my purchase at Smith Haven Mazda was as pleasant as I can imagine. I shall share this experience with friends, and will certainly return there for my next automobile purchase

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

About Smith Haven Mazda

Smith Haven Mazda is a family owned and operated dealership that has been in business since 1969. We have a huge new AND used car inventory! With every vehicle purchase, we offer our *5 Star Savin' Plan* which includes express lane service, 2 complimentary oil changes, LIFETIME NYS inspections, loaner car service, as well as a 2.5% Service Rewards Program. We have ABSOLUTELY NO DEALER OR PREP FEES, and assist with credit approval. Come see the Smith Haven difference!

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