6868 Transit Road
Buffalo, NY 14221

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Sales: 716-632-2440

Used Cars: 716-632-2440

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 2:00pm

Reviews of Basil Mitsubishi

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

18 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent customer service, Comfortable waiting area and

Reviewed by Mariah Barlow from North Tonawanda, NYNovember 29, 2025

Excellent customer service, Comfortable waiting area and attentive staff! Waiting area offers refreshments and a t.v. in a seperate area from the sales floor. Everyone is attentive to customers.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for the kind words Mariah!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Fast, friendly and efficient service.

Reviewed by Jay StackNovember 07, 2025

Fast, friendly and efficient service. Was taken in almost immediately upon arrival at the dealership which is rare.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for the great review of our fast, friendly and efficient service.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

One of the best car buying experiences I?

Reviewed by Kevin Ormsby from Williamsville,NYOctober 08, 2025

One of the best car buying experiences I?ve had in a long time. Willing to help out anyway they could. From price to trade in

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for the great review!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Basil Mitsubishi

The Basil Mitsubishi family thanks you for giving us the opportunity to show you what the Basil Difference is all about! Our commitment to incredible service means that every customer that walks through the door will be treated like family. Our sales and finance teams will make sure that your used car buying experience will be fast, easy, and enjoyable! Basil Mitsubishi has the best used car inventory at the best prices in town! Still looking for the perfect vehicle for you? Check out our automotive research to help make you make an informed choice! Come visit us today and we’ll show you why used car buyers and drivers across the greater Williamsville, Buffalo and Clarence areas choose Basil Mitsubishi! Basil Mitsubishi are full service premier used car dealerships which means not only are we committed to making your buying experience easy and enjoyable, but we also make sure your used vehicle ownership experience is safe and happy with our trustworthy service center. With our online scheduling service and vehicle repair updates, servicing your car has never been more transparent or convenient! The Basil Family Dealerships have been committed to customer satisfaction for over 65 years now, and it’s our mission to always make the customer feel like part of the family. Basil Mitsubishi will make sure you find the used car, SUV, or truck of your dreams, at the price you can afford. We know your time is valuable which is why at Basil Mitsubishi you can search our inventory and request a free, non-committal quote before ever stepping foot in the dealership. If you have any inquiries at all we invite you to please contact us and we will help you find just what you’re looking for! You can request a quote on the new vehicle of your choice. Stop in and check out our Premier Service center, we offer online scheduling and vehicle repair updates! Our professional & friendly staff are trained to exceed your expectations for personal service.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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