Brooklyn Mitsubishi in Brooklyn including address, phone, dealer reviews, directions, a map, inventory and more

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5910 Church Ave
Brooklyn, NY 11203

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Sales: 718-345-1600

Used Cars: 718-345-1600

Hours Toggle

Sales Department

Sun 9:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Brooklyn Mitsubishi

Overall Rating:

4.5 (out of 5)

90% recommend this dealer

1255 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent service center

Reviewed by MSJuan from Brooklyn, NYJuly 24, 2022

Rob Castro, service advisor, was extremely knowledgeable, friendly, and provided detailed explanation of services and cost. I never felt pressured into Services I didn't need or want. The service was performed without issues, and returned when expected. I received Excellent service with a smile!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Looking to get ripped off? Enjoy Bait & Switch?

Reviewed by Dimitri from NY, NYJuly 21, 2022

I was shopping for a new car, saw what I was looking for on AutoTrader, and contacted Brooklyn Mitsubishi through the web form. I told them I wanted to come visit, see the car in person, and go from there. I have credit over 750, make enough to buy the car, and wasn't looking to waste anyones time. I live in Jersey. Drove to Brooklyn. Saw the car. Test drove the car. It's what I wanted. Sat down to talk numbers. They refused to honor the Autotrader price (55k) and instead, told me the car was now $70k due to "market adjustments". I was blown away. That is LITERALLY bait & switch. I walked. Disgusted. By the way, the car is literally still on autotrader, two months later. Then, over the next month, I received several calls from several other salespeople about the car, and when I told them I'd take it for the Autotrader price, they just said that that's not going to happen. I attempted to get the sales manager to call me back, as I was willing to make a deal, but to no avail. No callback. I called repeatedly. Meanwhile, I continue to receive emails from them telling me I'm "pre-approved" and all this other crap, and frankly, I just don't trust them. My time and effort were wasted on a bait & switch. Dealerships like Brooklyn Mitsubishi are literally the reason used car dealerships get a bad name.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Update: They were charged with over 7000 violations.

Reviewed by dimitri.mcJuly 21, 2022

Update: They were charged with over 7000 violations. See the following or google their name: https://www1.nyc.gov/office-of-the-mayor/news/510-22/mayor-adams-nyc-has-secured-more-300-000-consumers-harmed-predatory-used-car#/0 ****************** I was shopping for a new car, saw what I was looking for on AutoTrader, and contacted Brooklyn Mitsubishi through the web form. I told them I wanted to come visit, see the car in person, and go from there. I have credit over 750, make enough to buy the car, and wasn't looking to waste anyones time. I live in Jersey. Drove to Brooklyn. Saw the car. Test drove the car. It's what I wanted. Sat down to talk numbers. They refused to honor the Autotrader price (55k) and instead, told me the car was now $70k due to "market adjustments". I was blown away. That is LITERALLY bait & switch. I walked. Disgusted. By the way, the car is literally still on autotrader, two months later. Then, over the next month, I received several calls from several other salespeople about the car, and when I told them I'd take it for the Autotrader price, they just said that that's not going to happen. I attempted to get the sales manager to call me back, as I was willing to make a deal, but to no avail. No callback. I called repeatedly. Meanwhile, I continue to receive emails from them telling me I'm "pre-approved" and all this other crap, and frankly, I just don't trust them. My time and effort were wasted on a bait & switch. Dealerships like Brooklyn Mitsubishi are literally the reason used car dealerships get a bad name. I'm not sure who the sales person(s) were, as frankly, none of the below sales people look familiar, but one was a tall gentleman who sat in the far left front corner by the windows, and two separate females. The sales manager was Sasha, and then I was told he was fired, and George was the new sales manager, and he wouldn't return my calls. I just wanted to buy the car.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Brooklyn Mitsubishi

Brooklyn Mitsubishi is #1 Mitsubishi Dealer in the Tri-State with over 400 New Mitsubishi's & 1000 pre-owned vehicles (every make & model). Home of the Guaranteed Approval.

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