Victory Mitsubishi

FALSE ADVERTISING: Trying to work with these people was one of the worst experiences I have ever been put through. I drove an hour and a half from Central Jersey to see a car they had listed on cars.com. Upon arriving, they did not have the car ready to test drive. That was understandable, as many people no-show for test drives, but they then proceeded to have me sit for 45 mins while they "got it ready". The salesperson who was helping me, Jamal, also tried to tell me that the car was "finance only". I told him that I was not interested in financing, and he said he would have to discuss it with his manager. After test driving the car, I wanted to discuss the numbers, but Jamal told me that he was not authorized to do so, only a manager. He then came back and said there was only one manager and he was "busy with other customers", and that he did not know how long it would take to be able to speak to him. At this point, it was almost 8pm, so Jamal gave me his number and told me he would text me the final numbers that night so I could cut them a check and pick up the car in a few days. I texted him the next day, and received no response. I called the dealership's main line and tried speaking to the business manager, Nicole Gonzalez, who told me she would try to get a price from management and call me back. After a few days of calling and them saying they would "call me back", Nicole told me that "nothing could be done over the phone" (why did she tell me she would get me a price over the phone a few days before then?) and that I would have to come in again. I then asked her why Jamal told me that things could be finalized over the phone, and she put me on hold and then told me that Jamal would be calling me right after she hung up. To date, I still have not received a call from them. Overall they are scummy and dishonest people. Do not trust them.

If I could I would give this place a negative -1 Star. Unethical, uneducated LAZY people. DO YOURSELF A FAVOR DO NOT WASTE YOUR TIME. This place simply advertising cars they don't have in stock.. As many other reviews state ,I also called before driving to make sure car was on the lot. They confirmed it is available and ready to test drive. I came in, UNETHICAL TEAM did not even approach us in a right manner. We were told to wait on ripped off chairs and broken table next to it. After waiting more than normal time, " salesperson" approached telling us the car is not available to be test driven or seen. Wasted time, money , gas just to come in to this miserable place and hear that the car is not available. Save your time and avoid such places.

I had a HORRIBLE experience at this LOW LEVEL dealership! I showed up with my family for an appt. to do a test drive of a car - unbeknownst to me - it was a BAIT & SWITCH car. They NEVER intended to SELL this car - ONLY to LURE and FOOL customers through DECEPTIVE practices. They claimed to have TWO vehicles for me to test drive and showed me NONE of them - because they were being SERVICED. The RUDE manager, Kevin Zamora, then told us 'there's the door'. And we took our children and walked out the dealership. I REFUSE to spend my money at a DISHONEST business... AND NEITHER SHOULD YOU. Skip their business and go somewhere REPUTABLE.