J & S Mitsubishi

Let me start but saying I don’t normally give bad reviews. Sales rep was very nice and since I was a previous Mitsubishi owner this wasn’t a difficult sale. The finance guy Sal was another story. As much as I wanted to give the sales rep the sale I couldn’t after dealing with Sal. How he gets always with talking down to people and treating them like something on the bottom of his shoe I don’t understand. Also, if you do plan to go, take a second set of ears as he will try to change his story around and will try hold any money that is not required to them. We thankfully did not sign any paperwork and it took me getting out of character to get a refund for what was owed to me.

Had a great experience, Everyone was professional and above all honest. Definitely will recommend it to anyone. Tony took his time when I could not make up my mind. I am absolutely happy!

After receiving several calls to come in and have them appraise my trade in, I finally made an appointment. After some negotiation, we arrived at a number I was comfortable with. They had asked me to resolve an issue with the mileage due to an error at a dealership the vehicle was serviced at. The very next morning I updated them to let them know it was resolved. Had set up to come in that day to make the trade. Took a half day off at work to make it happen. After I had already left to start the process they contact me and back out of the deal. This is shady business practices and poor management. Don’t deal with them because they do not hold their word I was skeptical on dealing with them in the first place because of things I have heard, now I know for sure that you need to avoid them at all costs.