Route 46 Mitsubishi in Totowa including address, phone, dealer reviews, directions, a map, inventory and more

400 US-46
Totowa, NJ 07512

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Sales: 888-600-3488

Used Cars: 888-600-3488

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 8:00pm
Wed 7:30am – 5:30pm
Thu 7:30am – 8:00pm
Fri 7:30am – 5:30pm
Sat 7:30am – 5:00pm

Reviews of Route 46 Mitsubishi

Overall Rating:

3.6 (out of 5)

82% recommend this dealer

625 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Run don’t buy

Reviewed by Katherine Hildenberg from Middletown ny May 11, 2023

Very disappointed on march 3 , 2023 I bought a car. From them . After only 2 months the car was giving me issues. The Transfer case needed to be replaced . Which I was told could take some time . Also that In order for the warranty to cover they had to take the car apart which would take them some time . To then get and approval from the warranty company . If the warranty declines the work . Then I would be held liable for the cost of the labor hours . I’m in tears because I have no other form or transport . With a special needs child car has been there for a week . And no luck(also the repair shop wouldn’t give me a loaner . Told the sales person if she wanted to give me a loaner she can pay for it .!) what !!!ri put down payment of 10,000 I can’t afford to dish out another 3000 if the warranty doesn’t approve it just for labor .not counting the repair . I wouldn’t wish this on no one .so disappointed . And while I have asked for a manager I get bounced around with no luck .

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Katherine, we sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at jamie@route46autos.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Jamie Rusignuolo

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

3.0 (out of 5)

Let's see.

Reviewed by Apdominick1May 03, 2023

Let's see. They advertised one price and when we called about it the salesman stated he'd speak with the finance mngr. And get back with us. That never happened and all of a sudden the listing price was changed. We called back and received know direct answer and still awaiting some positive contact regarding the listed advertisement for the vehicle. I'm curious to see if they honor what they list especially since listed for numerous weeks at a certain price on multiple sites. So far let's see. Maybe the little guy will get a break for once. Integrity is everything right?! We will see tomorrow....maybe! Will return.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Do not trust this place

Reviewed by Pam from Franklin Lakes NJApril 04, 2023

Could I make a negative review? This dealership told me several times the car I was interested in was available. Bait and switch big time. Half an hour before my appointment the saleswoman on the phone told me car was ready for me to drive. 15 minutes vefire appointment got text “car was ready for me”. Got there to clueless salesman and no car. Total scam. Do not deal with these people.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Pam, we sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at jamie@route46autos.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Jamie Rusignuolo

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Route 46 Mitsubishi

Route 46 Mitsubishi in Totowa NJ treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.

Ready to buy? Get a price quote before visiting the dealership.

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