Nielsen Mitsubishi in Rockaway including address, phone, dealer reviews, directions, a map, inventory and more

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383 Route 46
Rockaway, NJ 07866

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Nielsen Mitsubishi

Overall Rating:

4 (out of 5)

100% recommend this dealer

2 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Beware of sales manager

Reviewed by Reviewed from Mount Arlington njApril 18, 2022

Good experience with salesman and others however if you do not rate them as a ten on the survey the sales manager gets abusive and tells you to take it for service elsewhere. Very unprofessional manger. I had to call them looking for plates. They came in 2 weeks prior but no call.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Reviewed, we regret to hear that your experience with us was not a more positive one. In an effort to make your next experience at our dealership a better one, can you please let us know what we could have done better? Please send an email to akamaris@nielsenmitsubishi.com. We truly appreciate it and thank you in advance.

Overall Facilities 3

Customer Service N/A

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Salesmanship

Reviewed by Curtis Conklin from Parsippany, NJJanuary 22, 2022

Ryan was very informative! He took his time to explain important information as well as answer the stupid questions my wife had! The atmosphere in the place was very welcoming and having the Ryan as my sales consultant made everything even better!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Curtis, thanks for your praise and kind comments about our team. We're happy you found our staff to be so supportive during your experience here at Nielsen Mitsubishi. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Nielsen Mitsubishi

Welcome to Nielsen Mitsubishi! No one likes the experience of feeling pressured or hassled when they are shopping for their next vehicle near Newark NJ. We believe that most folks want customer service that is focused on their needs not on making a sale. At Nielsen Mitsubishi located at 383 US 46 in Rockaway NJ we aim to make everyone who walks through our door feel important whether they are here for auto sales service or parts. When you buy or lease a car here you are in for a dynamic customer experience.

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