1 Vivion Road
Kansas City, MO 64118

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Sales: 816-479-5483

Used Cars: 816-459-2724

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:30am – 1:00pm

Reviews of Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

877 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

⭐️⭐️⭐️⭐️⭐️ I truly had such a wonderful and stress-free

Reviewed by dalecat1968February 05, 2026

⭐️⭐️⭐️⭐️⭐️ I truly had such a wonderful and stress-free experience finding my new vehicle with Carl Carter. From the very beginning, he made everything feel easy, comfortable, and enjoyable. He handled my trade-in without any issues and took the time to make sure I understood every step of the process. Carl was extremely professional, attentive, and thoughtful throughout the entire experience. He followed up, communicated clearly, and made sure my new vehicle was completely ready to go the moment the paperwork was finished. I felt taken care of from start to finish. On a personal note, Carl is also my son, and watching him work with such professionalism, patience, and dedication made me incredibly proud — not just as a customer, but as a mom. I highly recommend him to anyone looking for someone who truly cares about the people he helps and goes the extra mile to make the experience special. ClDale

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Carl Carter was excellent in helping us.

Reviewed by PattyFebruary 05, 2026

Carl Carter was excellent in helping us.purchase our car. He is very knowledgeable and was able to answer all our questions. I highly recommend Carl as your sales person. This was our third purchase from Northtown Lincoln and we have not been disappointed.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Carl Carter made the car-buying process easy and

Reviewed by KCKJanuary 28, 2026

Carl Carter made the car-buying process easy and stress-free. He was knowledgeable, honest, and never pushy. He took the time to answer our questions and made sure everything went smoothly from start to finish. Highly recommend working with Carl!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with Carl. We strive to provide the best customer service, and we’re glad to hear that we succeeded.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo

You can purchase a vehicle from the comfort of your home and get it delivered right to you! We are a national online car dealer which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Northtowne sells has a clean title and an AutoCheck vehicle history report. Cars are inspected multiple times for safety mechanical and cosmetic issues.

Ready to buy? Get a price quote before visiting the dealership.

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