Joe Machens Mazda Mitsubishi in Columbia including address, phone, dealer reviews, directions, a map, inventory and more

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500 Vandiver Dr
Columbia, MO 65202

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Sales: 573-355-9704

Used Cars: 573-355-5193

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:30pm

Reviews of Joe Machens Mazda Mitsubishi

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

8 out of 10 people said they would recommend this dealer

1 (out of 5)

Getting the run around

Reviewed by Wendy Roberts in ColumbiaMarch 25, 2021

I was trying to buy a used 2013 Ford Escape for 6,331 went to the dealership to look very nice, but they couldn't find the keys. Ok, so I waited all day Thursday nothing until 3pm. When sales person said still couldn't fine the keys but they have other vehicles around the same price. I didn't ask about others vehicles I just want to buy the Ford Escape.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Joe Machens Mazda

Reviewed by Joe Machens Mazda in Columbia, MOJanuary 04, 2020

Very good service, Tim Simon was knowledgeable and helpful! My overall experience was Excellent! Offer me refreshments and we’re very polite! I would recommend Tim to my friends and family!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Would give zero stars if possible.

Reviewed by Travis in Creal SpringsDecember 27, 2019

I live 3.5 hours away from this dealership. I got a deal done over the phone with a salesman on a 2019 Toyota Camry. My wife had specifically ask about a feature in the car that she was wanting. We were told that this car did indeed have that feature. We also ask if there were any significant scratches or dings and was told there wasn't any major. We also mentioned to them that we lived very far away. So they were aware of this. We made the 3.5 hour trip only to find out that the feature was not on the car and on the passenger side there were two good size scratches down the door that could not be buffed out but would have to be fixed by a Auto body shop. This was one of this biggest wastes of time we have ever been involved in. What even made matters worse was that once they realize they had made the mistake they were not willing to do anything to make it right. No money off and did not even try to do anything. I left feeling like they thought they could get me to drive 3.5 hours and there would be no way I would not take the car since I had invested so much time in it. Most certainly one of the worst experiences I have ever had with a car dealer. Buyer beware!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About Joe Machens Mazda Mitsubishi

Joe Machens Mazda Mitsubishi is a full-service new and used car dealership in Columbia Missouri that proudly serves drivers from all over Missouri and surrounding states. With over a thousand new and used cars for sale on-site at Joe Machens at any given time car buyers are sure to find a new Mazda new Mitsubishi or pre-owned vehicle to drive home at a competitive price. Our finance staff proudly caters to new and used car buyers of all credit backgrounds. Our service center boasts factory-trained and ASE Certified technicians to handle all of your car's maintenance needs!

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