5900 Highland Rd
Waterford, MI 48327

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Sales: 248-886-3000

Used Cars: 248-886-3000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:30am – 12:00pm

Reviews of Waterford Mitsubishi

Overall Rating:

2.8 (out of 5)

63% recommend this dealer

24 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

From the moment I walked into the dealership, I was met

Reviewed by M S Campbell from West BloomfieldJanuary 17, 2024

From the moment I walked into the dealership, I was met by Jay Scott who was personable and knowledgeable. I knew exactly what car I wanted to see, and he did a wonderful job going over the car, and pointing out all the specifics. During the purchasing process, he explained each page of the contract in a manner that was very understandable for me. While I waited for the paperwork to be processed, he was enjoyable to chat with too. Overall, I really enjoyed the process of buying my new (used) car. Thank you to Jay for being such a wonderful salesman.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

A Unique Dealer in Michigan....

Reviewed by Will from WillJuly 18, 2023

It gives me great pleasure in providing a feedback for this dealer, this is the 1st time i have come to this dealer driving 1hr from Canton to see this car 2020 Mitsubishi Mirage ES. I am thankful to Kean Darakhshandeh who came out of the store to greet us. It was a pleasant discussion with Kean and his Manager, Jarred with all the discussions happening we finalized this car. The car was good in terms of the Carfax and we did have a test drive which was comfortable and Kean accompanied us giving us good inputs about this car. I liked the showroom as its unique from any other dealer in Michigan, I see every employee treated in a special way by having their face cartooned at their desk by the Management. Simply awesome…. I am thankful to Jarred for accepting my request and keeping the commitment. All Cheers to the Waterford Mitsubishi Team! Looking forward to see you all again.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 4

Customer Service 3

Buying Process 5

Quality of Repair 4

Maximum rating = 5

1.0 (out of 5)

Scam artists and crooks

Reviewed by Just kill me now from Waterford May 17, 2023

Total crooks and scammers. They buy cars at auction make it look presentable and then sell it without doing any work or address any problems. They will tell you that they had complete inspection the car needs nothing but a driver. It might take a few days but then whatever bandaid they put on it wears off in the warning lights start again. You’ll be screwed. No accountability just lies and run around. Lasco ford and grand blanc Mitsubishi are same owner. Terrible track record and reviews. They will rip anyone off handicapped, Single mothers, anyone naive enough to listen or trust them. People that have enough problems on their plate will walk” away with an extra dish of problems they will have to pay for. I’ve been so depressed they ripped me off. I Have PTSD anxiety disorder depression but now i’m just ready to give up throw in the towel. I have lost even more faith in humanity I didn’t think possible. The only thing that stops me from ending my life is my kids and my dog. I’ve been in a world of xxx since I walked in their door they took advantage of me knowing I am recovering from brain injury. I told them I wanted to go on a road trip before a life-threatening procedure. They assured me the vehicle I bought was Road worthy and ready. ( The car couldn’t make road trip, just to other mechanic) I found out they didn’t do any of the inspections or anything they said they did. The check engine light was going off car was shaking. It needed new brakes rotors, fuel injectors, there’s some emissions problem, The car was in an accident they didn’t report there’s bodywork done I still haven’t addressed or know the extent. They conveniently forgot to put the washer on the oil pan bolt so now the oil pan bolt is stripped and may need a new oil pan. Of course I don’t trust them to do any work or sabotage the car any further. They don’t return my calls or emails anymore. I just wanted a refund after a week, ( so I could get a drivable car) and they wouldn’t refund. I paid 20k for a car I can’t drive.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 2

Customer Service 2

Buying Process 2

Quality of Repair 1

Maximum rating = 5

About Waterford Mitsubishi

Waterford Mitsubishi is Michigan's premier dealership in southeast Michigan serving Waterford Southfield Detroit White Lake and surrounding Michigan cities with New Mitsubishi vehicles and used cars for sale.

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