Waterford Mitsubishi in Waterford including address, phone, dealer reviews, directions, a map, inventory and more

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5900 Highland Rd
Waterford, MI 48327

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Sales: 248-886-3000

Used Cars: 248-886-3000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:30am – 12:00pm

Reviews of Waterford Mitsubishi

Overall Rating:

3.8 (out of 5)

67% recommend this dealer

15 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible they make you feel down right awful

Reviewed by Val from PontiacMay 28, 2021

Morgan she was horrible i felt belittled and like she was trying to talk down to me made me feel bad about my income and credit. management needs to do something about tis employee i am telling everyone i know

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great Experience!

Reviewed by Brandy from Almont, MIApril 01, 2021

I inquired about a used car and Jarred was extremely helpful in giving me all of the information about the vehicle and set me up immediately for a test drive. I went home with it! Everybody there was very polite and helpful. I definitely reccomend Waterford Mitsubishi for the wonderful experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.8 (out of 5)

Unhappy customers

Reviewed by Lincoln MKT from Cadillac miJanuary 30, 2021

wow what an experience! I wish I could say it was great but it wasn't. After a short test drive we found that the car we were looking at, a Lincoln MKT did not have heated leather. So we left. A couple of days later they contacted us saying the you add heated seats at no additional cost. sounded great. They even said since we drove a long distance they would deliver the vehicle. Well they showed up about 2 hours late. So at 8:30 on a Friday night we purchase the car. The next morning we try to fold down the rear seats and they don't fold. Such a shock. It's a wagon with no way to use the space. The description online says it has folding rear seats. I took a picture of that description. After talking with our salesman he said we could trade cars back and so we chose to do so. NOPE! The sales manager said that we could NOT. it was about 12 hours later. The sales manager didn't stand behind his salesman or help his customers. THANKS!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

About Waterford Mitsubishi

Waterford Mitsubishi is Michigan's premier dealership in southeast Michigan serving Waterford Southfield Detroit White Lake and surrounding Michigan cities with New Mitsubishi vehicles and used cars for sale.

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