Ourisman Chevrolet Mitsubishi -Curbside Pick Up and Home Delivery Available in Temple Hills including address, phone, dealer reviews, directions, a map, inventory and more

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4400 Branch Ave
Temple Hills, MD 20748

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Sales: 888-896-6792

Used Cars: 301-423-4000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Ourisman Chevrolet Mitsubishi -Curbside Pick Up and Home Delivery Available

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

514 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Buyer Beware- Snakes in the grass

Reviewed by Joe N. from Winchester, VAMay 31, 2021

Please be cautious when dealing with this dealership. Called about an advertised price of 40255 on a 2021 Chevy Silverado. Sticker price was 44255. When you include the $4000 incentive from the manufacturer the price drops to the advertised price of $40255. Simple math. When they sent me the deal via text they priced the truck at $49255. They raised the price $5000 and also added back in the freight and rally edition prices which were already included on the sticker. In addition they attempted to low ball me on my trade by $5000. Lastly, the sales manager then bad mouthed another dealership who had the same truck advertised for the true price. Needless to say I did not purchase from this dealer. 4 days later I purchased the same truck for $2000 less than the advertised $40255 and they gave me exactly what my trade was worth. Shame on you Ourisman.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Joe, We regret to hear we couldn't make the deal happen for you this time. We value your honest feedback and wish you the best in your automotive journey. We encourage you to reach out to us so we can discuss this in more detail to improve in the future. Thank you, Kenny Powers - General Manager - (240) 455-3386

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

Use Car wrong price tag

Reviewed by Wade from Washington DCNovember 24, 2020

The car was price at one price but when we went there the sale person claim the price had to raise up 2000 dollars more, so we will be visiting them to talk about this price and if anything can't be change we will give the car back and go somewhere else.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for the feedback, Wade. We look forward to speaking with you in greater detail. Please don't hesitate to reach out in the meantime. - Kenny Powers - General Manager - (240) 455-3386

Overall Facilities N/A

Customer Service 4

Buying Process 3

Quality of Repair 2

Maximum rating = 5

1.0 (out of 5)

I would not recommend this dealership to anyone.

Reviewed by Carl from Melbourne, FLMay 09, 2020

I would not recommend Ourisman Chevrolet of Marlow Heights 4400 Branch Avenue Marlow Heights MD 20748 to anyone as they lack integrity, common decency and business sense. My son was in the process of purchasing a used car from Ourisman Chevrolet of Marlow Heights Maryland. He had been talking to a salesman there for a week and made all the preparations for the purchase. He secured a loan, obtained an insurance policy, retrieved down payment (cash) funds and investigated personal property tax; all the things necessary to show that he could afford the vehicle. On the day that he was to make the purchase, he noticed that the car was no longer on Ourisman’s website, so he called to make sure they still had the car. I told my son they probably took the ad down so that no other inquires would be made due to the pending sale to him. Ourisman Chevrolet no longer had the car, they sold it the day before. The salesperson didn’t even make a suggestion or attempt to find a replacement vehicle. My son had talked to his salesperson at 2pm the day before and was told the car was still there. No one was going to call my son to tell him the car had been sold. This was going to be his first big purchase and was super excited in making the deal. We (his family) were equally if not more excited for him. To say the least, everyone was disappointed to hear what transpired. I told my son that it is people like this that cause others not to trust anyone. Actions like this tear at the fabric of this nations foundation and cause irreparable damage to trust and belief in businesses.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Carl - I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about you and your son's visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Kenny Powers - General Manager - (240) 455-3386

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Ourisman Chevrolet Mitsubishi -Curbside Pick Up and Home Delivery Available

Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.

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