Jerry's Mitsubishi in Parkville including address, phone, dealer reviews, directions, a map, inventory and more

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1906 E Joppa Rd
Parkville, MD 21234

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 5:00pm

Reviews of Jerry's Mitsubishi

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

36 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Take your car here for service!!!

Reviewed by B from Baltimore, MdJuly 18, 2022

Friendly and courteous staff. Fast service! I was in and out in no time. Service consultant was super friendly and answered all of my questions.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you so much for such a wonderful review and 5 star rating! We appreciate you as a customer and your business with Jerry's Mitsubishi! We look forward to seeing you at your next service!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

3.0 (out of 5)

The fact that no loner cars are available .

Reviewed by Kim Dailey from Pikesville,Md.June 29, 2022

I went in today to have work done to my car which by the way was purchased at Jerry's mitsubishi. I would pull the mechanic had to leave early sick and that my work could not be done and the only thing that could be done was an oil change. To say the least I was disappointed. In my opinion, I had serious concerns, safety issues with my car and I felt None of the reasons for me coming in were addressed. Basically, other than an oil change and a car wash it was a wasted day Off work. I will add that my mechanic was was very friendly and professional as well as Mr. John, however it's a lot of work that still needs to be done. I did not leave a happy satisfied customer.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, we are very sorry to hear that we could not complete the work you needed in the time you had with our service center due to unfortunate circumstances. Your feedback has been noted; however, you are more than welcome to reach out to provide feedback directly to our management team regarding your experience via email. You can contact our Service Manager at DReidt@Jerrysautogroup.com.

Overall Facilities 3

Customer Service 3

Buying Process 4

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Wonderful

Reviewed by MK from Nottingham, MDJune 26, 2022

Jerry's Mitsubishi has made every single visit for my 2017 Outlander's oil changes and required maintenance excellent! Fast, friendly and efficient everytime. Great service and positive experiences.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for taking the time to vouch for our services! We look forward to seeing you again in the future to service your Outlander! Have a great rest of your day!

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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