Jerry's Mitsubishi in Parkville including address, phone, dealer reviews, directions, a map, inventory and more

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1906 E Joppa Rd
Parkville, MD 21234

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Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 5:00pm

Reviews of Jerry's Mitsubishi

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

15 out of 18 people said they would recommend this dealer

1 (out of 5)

Blair Gibbs

Reviewed by blarrie valentino gibbs in RockvilleOctober 29, 2020

I just want to say that the sales person that i worked with was very kind and understanding of my situation. I explained my situation and he was very good about listening. However, do not go to this dealership. They are not honest with their pricing. They tried to get me to come into the dealership when I kept asking what the final out the door price would be. Eventually i figured out why they were hesitant to release the number and ask me to instead come on in. So the Mitsubishi mirage that they had listed on their page and on cars.com at 11, 300 ended up being an astounding 15,600 after all of their fees. Trust me, don't go here, pure scam. And the interest they were attempting to charge me was laughable. Nice guys, but go elsewhere if you are a serious buyer looking to make a reasonable deal.

Customer Service 5

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Deceptive online pricing

Reviewed by Ryan in Fayetteville, PAOctober 28, 2019

Drove in from 70 miles out to see a used car listed at $19,125 on cars.com. When arrived, found said vehicle with a pricing of $23,500 on the windshield. Asked the sales staff about the disparity and was told that certain fees are removed from internet pricing to make prices more competitive online but these fees (state inspection, reconditioning fees, etc, etc.) are added back in to the final price. They indicated the website states this in the fine print, and it does upon second glance, but what a poor and deceptive business practice! The reconditioning fee in particular was nearly $1000 for a vehicle that had stains on the interior fabric and paint scratches around all of the door handles (vehicle only had 17,200 miles on it). In the end, the vehicle was actually priced over $4,000 above the stated internet price and this did not even include taxes, tags, and titling fees. Internet shopper be warned!

Customer Service 3

Buying Process 1

Quality of Repair 2

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Ugly customer service

Reviewed by Khurshid Zaman in DundalkSeptember 14, 2019

Very ugly experience at this dealership there customer service is real bad but I still bought the vehicle none professional customer service I m not recommend no body to go there.my cerdit score was 832 but the still charge me higher interest rate 6.5 so at Jerry's excellent credit not really matters be careful every body mistubshi will never successful in America because of this kind of dealership management there sales reps even cant explain customer about there futures and saleing prices

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

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