1630 N Coliseum Blvd
Fort Wayne, IN 46805

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Sales: 877-634-2147

Used Cars: 888-379-9262

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Grote Mitsubishi

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

804 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Very disappointing from the salesman all the way through

Reviewed by Tony.baumgartner9556December 13, 2025

Very disappointing from the salesman all the way through to the service manager very poor

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello Tony, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience, as this is not the level of service we aim to provide—from sales through to service. Your comments are concerning, and we would appreciate the opportunity to learn more about what happened and address your concerns directly. Please contact us at 260-422-5000 at your convenience so we can work toward a resolution.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Waited on car for two days and when received it was not

Reviewed by WAYMIREDDecember 12, 2025

Waited on car for two days and when received it was not 100% ready. 2 bad tire sensors and no original key fobs. 6 days now and still no factory fobs just promises

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for bringing this to our attention. We sincerely apologize for the delays and for the vehicle not being fully ready at delivery. We understand how frustrating it is to wait and then still be missing key items like functioning tire sensors and the original factory key fobs. This is certainly not the experience we want for our customers. We would like the opportunity to follow up on this matter and ensure it is resolved as quickly as possible. Please contact us directly at 260-422-5000 or provide your preferred contact details so we can address this immediately. Thank you for your patience, and we appreciate the chance to make this right.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Adam was very personable!

Reviewed by millercarly0501December 11, 2025

Adam was very personable! As a young woman buying a car, he was not pushy or try to hide anything from me. He was upfront and honest the entire time, he even stayed after closing to ensure I took home a new car!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for sharing your experience! We’re thrilled to hear that Adam provided the transparent, supportive, and no-pressure experience you deserve—especially during such an important purchase. Going the extra mile, even after hours, is exactly the level of care we strive to deliver for every customer. Congratulations on your new car, and welcome to the Grote family! If you ever need anything or have questions down the road, we’re always here to help.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Grote Mitsubishi

Grote Automotive is one of the largest used car dealerships in Northern Indiana and believe that car buying should be fun and hassle free! We believe that in order to take care of you we need to be different. Dealerships all sell similar cars at similar prices. But we don't all share the same philosophy about how best to serve our customers. That's what makes us different. We believe everybody deserves to drive a Nicer Newer car. Our mission is to do whatever it takes to help our customers find qualify for and buy the perfect vehicle for their life. Our promise of a surprisingly enjoyable car buying experience and our dedicated trusted advisors make our process impossible to duplicate and entirely Unforgettable! It's part of who we are. It's what we believe in. When you give us a chance to help you you'll believe in it too.

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