Coronet of Peru

Bought truck from Sierra (Ottawa location), have my service done at Coronet (peru location). More than once my scheduled oil change didn’t get done on time because “they couldn’t find my vehicle” (more like didn’t go out in lot and look for it)! Got new tires a couple weeks ago, went to work (out of town) whole my truck sat at our shop. Come back, spray it off at car wash and see bubbles in one fender, right above the tire (never there before) and scratches and chips above 2 other tires! They all fed me xxxxxxxx saying that it wasn’t from them (but we’ll take it on trade in if that fixes the issue) like I want to buy another vehicle from them, ha. Talked to me like I didn’t have a clue what I was taking about (even after getting opinions from outside body shop) and just denied everything. These are the only issue spots on my truck! (Minus 2 chips I did) which aren’t rusting or anything yet. They’d hardly even look at the damage, like they knew it was their fault. Just kept trying to refer me to THEIR body shop or asking about trading it in. This place is a joke strongly recommend goin somewhere else!

They lied and tried to sell me a car they never had. I was supposed to view a car from Coronet that they had listed on Cars.com and their site. I was working with their sister dealer Sierra Motors in Ottawa, IL. Sierra was supposed to have the car I liked at their shop. I get there and see a Jeep, similar to the one I liked but not the same car. I knew right away, they made a mistake. Sierra had me then drive to Peru (a whole other town!) to see the correct jeep. Very frustrated at this point. They claimed they could not bring the jeep I HAD AN APPOINTMENT to see, because 2 other people including someone from St. Louis were coming to see it too. Okay, apparently my business is not as worthy as theirs. Anyhow, we drive to Peru (I really wanted this jeep) and guess what! Coronet says "Sorry....we don't actually have that jeep, we ACCIDENTALLY sent it to an auction house in Morton". Makes NO sense. They take my name and number and claim they will get the car back first thing Monday and call me to "make things right". Sierra dealer says the same thing, wanting to argue over who gets my business. Well NO ONE calls me Monday. I have to call and find out what is going on, come to find out they CLAIM they SOLD the jeep at the auction on Thursday (I was in on Saturday). WTH. Never doing business with ANY Bill Walsh Dealer! Horrible Horrible customer service, and would never recommend anyone to these lying, shady, sneaky salesmen to anyone. I don't believe this car ever existed, I believe it was a bait vehicle because it was listed well below market value.

I was able to help my daughter buy a pre-owned jeep patriot found on cars.com. it was a great buying experience.