600 Greenbriar Dr.
Normal, IL 61761
Sales: 309-307-9321
Used Cars: 309-307-9321
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near Normal, IL that carry Mitsubishi
Overall Rating:
4.9 (out of 5)
98% recommend this dealer
1404 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Was treated like crap not even being there for 10 minutes
Was treated like crap not even being there for 10 minutes was told we were lying about what we were told in there business chat and were sent away so I got online and bought a car from carvana I’d recommend that route instead of O’Brien
Dealer Response
We appreciate the feedback. I know that you were disappointed we couldn’t find a bank to help you with financing under your current circumstances. I know this made you upset and felt like you wasted your time but it is a process when you have really bad credit. We treat everyone with the respect and dignity even in troubled circumstances.
Maximum rating = 5
I bought an outlander sport and had an issue due to a
I bought an outlander sport and had an issue due to a recall, so I went to Obrien to check my options. 1st I talked to Bill from service and found out the car was in pretty bad shape (2011) but Bill was super cool and helped me find an alternative and introduced me to jay the sales manager, super friendly guy, he introduced me to Cade from sales, this kid needs a raise and a day off! He made me feel like his new best friend and not a random customer. Despite having to multitask a bit he was never gone for more than a minute without moving along my process. He has a very soft touch with 0 pressure and managed to find me an incredible deal on a new/replacement for my sport (almost brand new with awesome warranty!) When it was time to do the final paperwork he turned me over to Billy from finance. Now let me tell you I've bought some cars before but this guy not only showed me ways to handle my finances better but explained WHY it was better. 5 stars is not enough! I can't rate these guys from 1-10 because I'd keep going till the numbers ran out, big thanks to everyone from your new lifetime customer.
Dealer Response
Thank you so much for taking the time to share this incredible review! We’re truly grateful for the opportunity to help you through what could have been a challenging situation. Bill, Jay, Cade, and Billy will be thrilled to hear how much their care, honesty, and teamwork meant to you. Creating a pressure-free, supportive, and transparent experience is exactly what we strive for, and we’re honored to have earned your trust. Welcome to the O’Brien family — we look forward to taking care of you for many years to come!
Maximum rating = 5
First time car buying experience with no actual (good or
First time car buying experience with no actual (good or bad) credit , needed to start. Nice, smart not obnoxious sales, team who found better than what we thought we wanted and helped us with financial decisions and we left very happy & satisfied with our car thanks to our team ?Cade & Sweetie ?
Dealer Response
We really appreciate you taking the time to share your first car-buying experience with us! It’s great to hear that Cade made the process smooth, supportive, and enjoyable. Congratulations on your new car — we’re honored to have been part of this milestone!
Maximum rating = 5
Welcome to O'Brien Mitsubishi of Normal, with inventory arriving daily, there's always a new car to see and explore. With a carefully curated inventory, we ensure that every car on our lot is reliable, high-quality, and ready to hit the road, where we sell only the B.E.S.T used vehicles! Our experienced and friendly team is dedicated to helping you find the perfect vehicle to match your needs and lifestyle. And with our hassle-free test drive process, you can take your time and really get to know your potential new ride before making a decision. At O'Brien Mitsubishi, we believe that finding the perfect car should be a fun and exciting experience. So why wait? Come visit us today and let us help you find the perfect car.
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