18850 W Grand Ave
Lake Villa, IL 60046

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Sales: 866-280-6408

Used Cars: 866-280-6515

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 4:00pm
Tue 8:00am – 4:00pm
Wed 8:00am – 4:00pm
Thu 8:00am – 4:00pm
Fri 8:00am – 4:00pm
Sat 8:00am – 2:00pm

Reviews of Gregory Mitsubishi

Overall Rating:

4.5 (out of 5)

79% recommend this dealer

42 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Highly recommend for a pleasant buying experience.

Reviewed by Susan from Northbrook, ILMay 26, 2025

Highly recommend for a pleasant buying experience. Zack and Chris were great! Appreciated the efficiency.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank Susan!

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Maximum rating = 5

5.0 (out of 5)

Mark the service manager is the greatest.

Reviewed by Jerry from Glenview,IlMay 20, 2025

Mark the service manager is the greatest. Is very helpful and accommodating. Would bring my car to him anytime

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your business and kind words Jerry! Chris Mason - GM - Gregory Mitsubishi

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Maximum rating = 5

5.0 (out of 5)

This is a great place!

Reviewed by Daniel O from Round Lake, ILMay 20, 2025

This is a great place! Dylan (Salesman) and Chris Mason (Manager) were a pleasure to work with. They are not your standard dealership because they don't play games with the prices nor are they trying to con or scam you. There is no pressure to buy a car and instead they are willing to help you and talk through your situation and desires and needs. We ended up trading in our current vehicle and buying another one because of our growing family. We visited one time, viewed the vehicle and then went home for a couple days to think it over. We visited another dealership and they were nothing like this place! When we went back the second time and looked at the car again, they suggested we go home and think about the purchase before completing it. Again, there was NO pressure to buy there and then. They have a small staff which allows them to respond to you well and make you feel like you are important. You are not just another "buyer" with them, they actually care about you and want to help you. They price their cars well and try to make a fair profit on them and aren't up for a game of negotiating. They want to sell you a solid car for a good price and that's it. Again, we highly recommend them and appreciate them. Dylan was also very patient and stayed an extra 30 minutes one night when we arrived late. They never rushed us out and were friendly.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you and your wife for the kind words and business Daniel! Chris Mason

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Maximum rating = 5

About Gregory Mitsubishi

Gregory Mitsubishi is the Home of Mitsubishi drivers throughout Lake Villa Elgin Kenosha Waukegan and Schaumburg.

At Gregory Mitsubishi we've dedicated ourselves to serving the automotive needs of Mitsubishi drivers around Lake Villa. We always go the extra mile to assure that you enjoy a great deal on your next car and that it remains safely on our roads for many years to come. Of course we make sure to provide legendary customer service with a smile to each driver that sets foot in our showroom!

Ready to buy? Get a price quote before visiting the dealership.

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