Fort Myers Mitsubishi

This dealership is terrible!! We looked at a 24 Durango with Marlon who told us on the test drive they add fees to the deal so just say you don’t want to pay them! The car is all scratched and the rug was torn out in the back. Julian said they can fix that and have all the scratches buffed out! I asked for the final number it took Marlon 3 hours to get that. They add a fee of $1095 they call government fee and a $2495 fee for accessories lol plus the tax title and lic fees. The 19k car ended up being 27k after all those made up fees!! We didn’t buy from here and went to a dealership that didn’t have all these made up fees!! Marlon and Julian were worthless and wasted my time! Don’t go to this place they are empty with a full lot of cars for a reason!!

⭐️⭐️⭐️⭐️⭐️ Absolutely Phenomenal Experience — Best Dealership Visit I’ve Ever Had I walked into Fort Myers Mitsubishi at 12 PM and walked out with a car by 4 PM — but speed wasn’t even the most impressive part. From the moment we stepped through the doors, the entire team was welcoming, kind, and genuinely happy to help. My wife and newborn were with me, and every time my son got fussy, the staff would stop by with smiles, talk to him, and help keep him calm. That alone speaks volumes. We all know the stereotype: car dealerships are stressful, pushy, and exhausting. This experience was the complete opposite. It was honestly sensational. Hansel, my sales rep, deserves special recognition. With only about a month in the business, you’d swear he’d been doing this for years. Professional, friendly, patient, and incredibly positive. He had the car ready for a test drive, never rushed me, and walked me through every question without pressure. That’s rare. Javier in finance was just as impressive — personable, transparent, and genuinely enjoyable to sit with. We talked about family, parenting, his son, my son — and yes, somehow he made the finance portion of buying a car… fun. That’s a sentence I never expected to say. William, the GM, is simply a great leader and human being. He jumped in wherever needed, answered questions clearly, and ensured everything felt smooth and supportive. And I also want to praise Michael — who had nothing to do with my actual purchase, yet treated us like family. He stopped to talk, made us feel welcome, and was so kind and patient with my son. That’s the kind of culture money can’t buy — people who genuinely care, not because they have to, but because it’s who they are. On top of all that, they threw in a detail kit and even told me I could charge my Tesla at their dealership anytime. Who does that?! That’s above-and-beyond service right there. I’ve purchased vehicles multiple times over the years, and I can confidently say this was the best dealership experience I’ve ever had. If you’re hesitant because “it’s a dealership,” stop worrying — these are good people who take care of you. Huge thank you to the whole team. Fort Myers Mitsubishi, you’ve set the bar.

only thing i can really say about the service and shop is that the front of the store could be upgraded a bit. otherwise everything else is good