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Schaller Mitsubishi

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• Dealer Reviews

Mitsubishi New Car Dealership in New Britain, CT

Overall Rating

2.4/5

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We at Schaller Mitsubishi in New Britain want to be your choice if you are looking for a new Mitsubishi. We know you have plenty of choices if you want to buy a new Mirage or Outlander Sport.

And that’s why we will do what it takes to earn your business. And when you stop by our place for a test drive, remember to print out this handy resource guide with our address, directions and a map.

Schaller Mitsubishi Reviews

Overall Rating

2.4/5

3 out of 8 people recommended this dealer

Customer Service:

2/5

Buying Process:

2/5

Quality of Repair:

2.3/5

Overall Facilities:

2.3/5

2005 Trail Blazer

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Lee Farley
in Waterbury
December 12, 2018

I needed a fast easy transaction due to lack of time. Thanks to Jay And especially Chas, I got the vehicle I wanted for a good price and delivered when I needed. Chas came in on his day off and made sure it went smooth. Great Sales department, made my purchase enjoyable!

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Dishonest, sold a car with no breaks

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by Michelle
in New Hartford, ct.
November 11, 2018

This dealership sold me a car with no breaks and no K208 form... which means they never inspected the car. Bill Papaleo, head of service, was incredibly dishonest and unkind. Making up all kinds of excuses and whenever he would get called out on an excuse, he was try hard to cover his butt and make up another one. I felt completely manipulated and in good faith cannot recommend this car dealership to anyone. I left feeling like this was one of the worst, sleasly, distrustful car places.

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Ms. Best

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

N/A

Overall Facilities:

N/A

Reviewed by Melmcb
in Enfield ct
June 20, 2018

Went in to purchase a used car on memorial day weekend saw a vehicle we liked on the internet. The day we went in there were several people and the salesman we were dealing with seamed overwhelmed. He started with us and went to get the keys for a test drive on his way to get the keys he was ask a question by another customer and once he heard the words "we want to purchase two new vehicles" my husband and I no longer existed. He did bring the vehicle for us to look at but that's it. I felt like since we weren't buying 1. new and 2. Two cars at the same time, we were placed on the back burner. Long story short, we found a much nicer vehicle from a smaller dealership and were we treated like a customer should be.

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Dealership Contact Information

Schaller Mitsubishi 25 Veterans Dr
New Britain, CT 06051

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