Schaller Mitsubishi in New Britain including address, phone, dealer reviews, directions, a map, inventory and more

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25 Veterans Dr
New Britain, CT 06051

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Sales: 860-826-2066

Reviews of Schaller Mitsubishi

Overall Rating:

2.1 (out of 5)

27% recommend this dealer

11 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

A bunch of crooks

Reviewed by Anup from ManchesterOctober 10, 2020

These are a bunch of crooks. The only advice I would give is: stay away from them. I bought a car from them few months back. So, this is from my personal experience.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Complete waste of time

Reviewed by SB99 from HatfieldFebruary 23, 2020

Saw a reasonable deal on a 2013 BMW X3 sent an email to get the VIN they sent it right away. I'm not in desperate need of a new car so I was doing some research on it. I got emails every day asking me too come see the car and setting up appointments for me. Finally made an appointment to see the car after about a week. I took a couple hours off work to drive down from Massachusetts 60 miles to look at the car. When I arrived and spoke with Joe the sales manager? It took about three minutes to find out that the car was not in fact for sale! Suprise! The car was being wholesaled because it was not worth fixing it to be sold retail. I certainly am glad Schaller didn't sell me a car with major defects but I cannot express how profoundly disappointing it was that they simply didn't tell me this or not list the car in the first place until they had some clue about it.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Dishonest

Reviewed by Lessonlearner from HartfordDecember 05, 2019

Sold me a vehicle advertised with no accidents only to disclose after I gave them my money, that there were indeed accidents. I stupidly purchased the car anyway believing that what they told me about the accidents was true. I've accepted the loss and I have done the necessary repairs but they are dishonest people and I would never recommend anyone to purchase a car from them.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

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