5015 Van Nuys Blvd Sherman Oaks
Sherman Oaks, CA 91403

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Sales: 888-763-0461

Used Cars: 866-981-3408

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Universal Mitsubishi

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

2229 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I finally met a great lady T.

Reviewed by Mario KassarFebruary 03, 2026

I finally met a great lady T. BOGHOSIAN A wonderful person trustful honest straight to the point and amazing way she deals with clients

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Tiki is amazing and very helpful very straight upfront A

Reviewed by Kassar Mario from CAFebruary 02, 2026

Tiki is amazing and very helpful very straight upfront A pleasure to work with her

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I had another outstanding experience at Universal

Reviewed by CARLCOOKSJRFebruary 02, 2026

I had another outstanding experience at Universal Mitsubishi thanks to Paul Tokatlyan and his coworker, Armen Yagubyan. These two consistently deliver top-tier customer service and truly go above and beyond for their customers. Despite having a full schedule, they still found a way to squeeze me in and take care of a tire sensor issue on my SUV. They were quick, professional, and made the entire process stress-free. It’s rare to find a team that treats you with this level of care and urgency, and I appreciate how much pride they take in their work. Every visit here has been smooth, efficient, and handled with genuine hospitality. Highly recommend Universal Mitsubishi — especially Paul and Armen — for anyone looking for quality service and people who actually care about your vehicle and your time!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Universal Mitsubishi

At Universal Mitsubishi we're very proud to be a part of the community here in Sherman Oaks. Our satisfied customers many of them repeat customers would agree that buying or leasing a new Mitsubishi from us is both a pleasant and rewarding experience. Please feel free to call or email us with any questions you may have. Better yet stop by when you are in the neighborhood and take a look at our complete inventory of new and pre-owned Mitsubishi as well as our service and parts departments.

Universal Mitsubishi

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