17665 Castleton St
Rowland Heights, CA 91748
Sales: 888-316-1736
Used Cars: 866-951-9972
Sales Department
| Sun | 10:00am – 7:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Rowland Heights, CA that carry Mitsubishi
Overall Rating:
2.7 (out of 5)
50% recommend this dealer
86 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
True Car is supposed to be transparent pricing.
True Car is supposed to be transparent pricing. Addendums added after the fact is a reason I will not be purchasing anything from this dealership.
Maximum rating = 5
My service advisor Martin was very helpful.
My service advisor Martin was very helpful. Thank you for having my car ready to go
Dealer Response
Happy to take care of you and get you safely back on the road!! :)
Maximum rating = 5
Remember that the FTC says car dealerships can’t charge
Remember that the FTC says car dealerships can’t charge you for add-ons you don’t want. The manager at this dealership lost a sale because they refused to remove the cost of their so-called “mandatory” paint protection — roughly priced at a 1000% markup. I’m sure some buyer will go along with it, but I’m glad that wasn’t me. I ended up buying a 2018 Honda Fit with a 6-speed manual from an Acura dealership instead — they removed their add-ons without any hassle and made the process smooth and transparent. I used my own financing, so there were no hidden add-ons buried in the paperwork either. It’s disappointing that Puente Hills Mitsubishi chooses to operate this way. You’d think a brand that’s struggling in the U.S. market would try harder to build trust and do right by customers. To be clear, I don’t blame the salespeople — Elson was great, and so was Jose. I genuinely hope the dealership values them, because they deserve to work somewhere that doesn’t let good sales walk out the door.
Dealer Response
It sounds that our transparency in explaining that the vehicle you were interested in had pre-installed options somehow upset you. After speaking with individuals involved with helping you, it sounds like they explained everything up front before proceeding to run your credit or having you sign anything. We provide quality and industry leading options on our vehicles to ensure the customer is receiving a top notch product. We respect that you don't see the value in the additional benefits that were installed in the vehicle you were looking to possibly purchase, but we've been in business for over 20 years and sell over 100 cars a month to individuals that are very happy with the level of quality we provide. We're glad you were able to find a car that fit your wants and needs even though it wasn't with us. Thank you for sharing your experience and we wish you the best.
Maximum rating = 5
Located in the City of Industry, we’re here to help you find the perfect vehicle at a price you can afford. Explore our full selection of new Mitsubishi models or browse our quality pre-owned inventory. Our finance team is ready to secure a competitive financing or lease plan for you. For reliable auto service, trust our Mitsubishi technicians for everything from oil changes to major repairs. Schedule an appointment or order parts for DIY maintenance. Visit us today or contact our team we look forward to serving you!
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