Puente Hills Mitsubishi in Rowland Heights including address, phone, dealer reviews, directions, a map, inventory and more

17665 Castleton St
Rowland Heights, CA 91748

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Sales: 626-723-3481

Used Cars: 626-723-3848

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Puente Hills Mitsubishi

Overall Rating:

3.1 (out of 5)

54% recommend this dealer

52 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Classic bait and switch - don't waste your time

Reviewed by K Chin from Los Altos, CaliforniaNovember 15, 2023

I contacted them about 2019 Lexus ES350 low mileage 20K and it was $27K, they sent me the original sticker, I called and spoke with them they said they would call me in the next day and do a video walk around because I would have to fly in to test drive it (I'm from northern california). No call back the next day, unreachable, then two days later I called the manager, no call back, but the online ad changed and they added $4000 to almost $30K. Then two days later I get email contacted if I'm still interested, I wrote back if they would honor the original price and no reply... Bait and switch

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi there, I would like to get some more details about your experience with us.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

3k for a GPS tracker wow no thanks

Reviewed by Jimmy from Merced CA November 10, 2023

Motor Edgegard & Stargard Vehicle Theft Protection System will be included on all cars equals to $3k on top of the price they give you for a product they added for they're own benefits..not customer benefits. Tesla cars doesn't need this devices they still want top you off with 3k more.. c'mon.. greedy AF... Just price your vehicles with correct amount don't come and obligate to buy a tracker you can buy online for 50$ on Amazon. A Potential customers deterrent addons 3k are 3k... From out pockets not yours. Do better to customers

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Jimmy, here at Puente Hills Mitsubishi we don't offer any GPS trackers! Did you mean to leave a review to another Mitsubishi location?

Overall Facilities 3

Customer Service 5

Buying Process 3

Quality of Repair 3

Maximum rating = 5

1.0 (out of 5)

FAKE PEOPLE SELLING SALVAGED CARS😳🀬🀬🀬😑

Reviewed by Theo Phelps 111 from Augusta Georgia August 22, 2023

I wish I had never purchased this BMW M850i convertible from these people. I spent to much money to be sold a car that had wrecked but the accidents were never reported an I know they knew that car was salvaged.the car has 7 months or less on the warranty but I can't use the warranty because the car has aftermarket parts on it.so now I'm stuck with a car I spent almost 70,000 for.these people blow me off when I try talking to them.please stay away from that salesman named moe he's a joke and I'm not laughing at all about my money and this car.if I could give this car back πŸ”™ I would do it in a heartbeat. I traveled from Georgia to California for nothing 😑😑😑😑😑😑😑I will never forget this experience from this lying πŸ€₯ dealership and the salesman moe.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Theo , we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

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