Puente Hills Mitsubishi in Rowland Heights including address, phone, dealer reviews, directions, a map, inventory and more

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17665 Castleton St
Rowland Heights, CA 91748

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Sales: 626-723-3481

Used Cars: 626-723-3848

Hours Toggle

Sales Department

Sun 9:30am – 7:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 4:00pm

Reviews of Puente Hills Mitsubishi

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.6 (out of 5)

8 out of 19 people said they would recommend this dealer

1 (out of 5)

DO NOT BUY FROM THEM. WE LOST OUR SAVINGS

Reviewed by Dguna in Corona,CaJune 09, 2021

We bought a BMW X1 from this place on May 31st 2021. At the time they said car has 6 months of manufacturer warranty left. We brought the car home. Kept in the garage for 3 days. On Friday June 4th, drove it just 3 mils, got on the highway driving 65 mph, the car stalls. Scariest thing ever. Called this dealer they weren't able to help much. Towed it to the nearest BMW dealer On June 7th. BMW informed the warranty expires in 2 days not 6 months as the salesman stated. The car needs a new fuel pump. They found that it has a leaky engine mount, leaky water pump AND NEED A NEW BATTERY. This has been an absolute nightmare. The salesman said they do an multi point inspection and safety inspection. All LIES!! Their cars are priced low for a reason. ALL HAVE ISSUES. The managers have soo much attitude. Better take the bus than buy from these scammers.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Fake good customer service

Reviewed by Kevin in Garden grove, caMarch 24, 2021

Fake good customer service, they just good when they want u to buy like every other dealer... i bought a car just over a week ago.. notice there is something wrong with tire, they said no worried they will check and make sure everything is good... they lied, i just took a thorough look there are nails in my tire... come up with so many excuse to make it hard for me to come back... only the finance guy is honest and good, dont judge the book by its cover... thats richard, he will be mistakenly judge... i trust him more than any of others fake care sales guys..

Customer Service 2

Buying Process 1

Quality of Repair 1

Overall Facilities 2

Maximum rating = 5

4 (out of 5)

It was an OK experience

Reviewed by Me in LA PuenteMarch 02, 2021

Worked with Sean. Cool young dude. Mitsubishi offers a $20 gift card when you test drive the new 2021 outlander. So we did, and also test drove a 2019 (and purchased it) but, no gift card. There wasn't any avail. ( I read in a previous post this dealership has done this A few times..hahaha just don't offer it) 2nd I asked if the car comes with a full tank of gas. Sean replied "Yes, only if it's a mitsubishi, any other car is only half a tank, but mitsubishi gets a full tank". He went to gas her up and came back with " my manager only gave me $15," (btw a lot of bad reviews I noticed on the manager there ) Whatever, love my car, Sean wasn't so bad, but would have been excellent if he had followed through on promises.

Customer Service 5

Buying Process 4

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

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