Auto Gallery Mitsubishi - Murrieta in Murrieta including address, phone, dealer reviews, directions, a map, inventory and more

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26825 Auto Mall Pkwy
Murrieta, CA 92562

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Sales: 951-372-0008

Used Cars: 951-372-0008

Hours Toggle

Sales Department

Sun 9:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 8:00am – 9:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Auto Gallery Mitsubishi - Murrieta

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.3 (out of 5)

8 out of 22 people said they would recommend this dealer

1 (out of 5)

Poor Customer Service

Reviewed by Joe in HemetMarch 31, 2021

The buying process went too smooth. At the end of our purchase there was not a printed contract or warranty paperwork available. Supposedly ALL of the contract and additional information was stored onto a flash drive that was given to us. A few days later when I attempted to open the files all the information was missing. I bought the vehicle January 1 2021, and I was finally able to obtain the missing files and hard copies about 2 weeks ago. Mid March 2021. I called the Dealership several times leaving messages, and hearing, " the finance staff and owner are in a meeting, I'll have them call you back." This went on for months. I finally drove to the Dealership an hour or so away, to request these items in person; after the staff member said they will call me back in 10 minutes. 4 hours later I was there in person, and was finally able to speak with the person that handle our paperwork. I had to return 2 other times, because certain files or parts were missing from the contracts. There was a noise that the engine was making and the owner had me take it to their main dealership, and the Service Manager from Corona came out to the vehicle to hear the noise and said "that's normal, nothing to worry about". Well... now my vehicle is at a different Dealership and the "normal noise" was actually a major engine problem. Now... I have to wait anywhere from 3-4 days to weeks, before the Warranty company approves the repairs. Now my son is without a vehicle. ( My son is recently a Paraplegic, that was the reason for purchasing a van from the Auto Gallery Mitsubishi Corona-Murrieta.) Then the Dealership ran the VIN information and the vehicle comes back showing it still belongs to Enterprise the Car Rental Company, it doesn't show the second owner or us listed, so the Dealership recommended for us to contact the Dealership we purchase the vehicle from, so they can correct it in the system, so our information shows...

Customer Service 1

Buying Process 4

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

BAIT AND SWITCH ON PRICE SCAM

Reviewed by Kev in Cathedral City, CAFebruary 26, 2021

The price on cars.com is not the final price of the vehicle! This dealership will not discuss vehicles over the phone for a reason. The SCAM is to LURE you into the dealership by not dealing with people over the phone. Then they BAIT AND SWITCH THE PRICE likely after they've already run your credit, and then they STONEWALL any attempts to talk with anybody in charge. They do not honor their advertised price which on their own website they refer to as their “OUR BEST PRICE”. They WILL NOT remove the dealer added extras they use to jack the price up by thousands! This dealership knows what they are doing and is dishonest and calculating. This was my personal experience and they likely treat everyone the same way. You should question if a good review about this dealership is fake and just their way of burry the real reviews.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Deceptive Pricing

Reviewed by John G. in Temecula CADecember 16, 2020

The prices listed on their website understate the actual pre-OOD price by ~$4-$5k. The dealer adds in options that are not "options" but are required to be paid.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About Auto Gallery Mitsubishi - Murrieta

The team at Auto Gallery Mitsubishi Murrieta would like to welcome you to our dealership in Murrieta, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Mitsubishi vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. Lots of folks in Murrieta count on the high-quality vehicles and services found at Auto Gallery Mitsubishi Murrieta, and we look forward to living up to our reputation every day. Stop in and see us!

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