MINI of Dallas

From the moment you arrive, you're treated with courtesy and kindness. The estimates are exact. Your time is not wasted. If you are waiting on your service, the waiting area is homey and comfortable. The other customers all seem equally satisfied. The agents treat you as a person and not just a number. I have no suggestions for improvement.

PARKER!!!! WAS AMAZING!!!!! He is the best at what he does BY FAR!!! Out of all the dealerships I have dealt with since I was 16 yrs old,,, PARKER made sure my Mother and I was taken care of no matter what! We set up my service appointment over the phone then drove 4 1/2 hours from Louisiana. Arrived at Mini of Dallas! Sat down and told Parker in detail the several issues I was concerned about and questions I had. He was exquisite in recording my concerns with warranty, service, Etc. . Mine and my Mother's comfort was his first priority. "My Mom""ment A LOT TO ME""""""!! I WISH EVERY EMPLOYEE Would go above and beyond like Parker and his team does !!!! Because of Him,, MINI OF DALLAS has my family and friends as Life Long customers!! We will always be happy to make the drive from Louisiana to Dallas!!! Thank you Parker and Service team! See ya soon! TeamStolen...

I took my 2017 Mini in for service: engine check light came on, it was running rough and I think the windshield washer tank was leaking. Estimate: 2000 (software update and replace engine mount). I opted not to replace the tank. But it was still running hard after the repair. They discovered I had bad fuel. Cost to drain fuel and replace fuel pump: $1300. The service advisor applied a $200 coupon. Total cost: $3000. Altho no one wants a costly repair, they were thorough and kept me informed.