1572 Mallory Ln
Brentwood, TN 37027

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 7:30pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:30am – 5:30pm

Reviews of MINI of Nashville

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

DISHONEST & AWFUL CUSTOMER SERVICE - DON'T DO IT!

Reviewed by Stacy C from Mt Juliet, TNAugust 01, 2022

Horribly disappointed in our experience with Sales at Mini of Nashville. I loved my Mini which was leased in WI but I turned it in at this location after moving. The salesperson offered to purchase the car back from us (so they could keep it at the dealership and sell it themselves) we asked how much they would offer. After giving the offer amount, I asked if we would still be charged the $350 disposition fee and they told me "no". He said "no, you will not be sent that bill anymore since we are buying it". Two weeks later we received a bill for $368. We have tried to contact the finance department and sales over a dozen times the last two weeks and no one will call us back. We have also been disconnected multiple times. I would never trust this dealership and would HIGHLY DISCOURAGE YOU TO DO BUSINESS HERE. Very dishonest and avoid dealing with customer concerns.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

It's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (615) 338-7429 to speak to our manager directly.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Mini S Convertible

Reviewed by Bob Helsley from Spring Hill , TNJune 11, 2021

Deb was great in service. Mini runs good again Great service and communication for service

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Bob Helsley! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

2003. Mini Cooper S Repair

Reviewed by James Crinean from Nashville, TennesseeJune 05, 2021

Excellent. Great service rep. Timely repair. Nice facility.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

James Crinean, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MINI of Nashville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About MINI of Nashville

Welcome to MINI of Nashville now located in Brentwood TN. We are your Nashville area MINI Cooper dealer. Your satisfaction is our top priority. We offer the best selection of new and used MINI Coopers at great prices in the Brentwood area. Stop by today and see why more people agree MINI is more than a car it's an attitude! Feel free to contact us anytime you have questions we are happy to help. We are proud to be your nashville MINI Cooper dealer in Brentwood.

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