MINI of Charleston in Charleston including address, phone, dealer reviews, directions, a map, inventory and more

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1518 Savannah Hwy
Charleston, SC 29407

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Reviews of MINI of Charleston

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

93 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Love the team at MINI of Charleston

Reviewed by Isabella ST from Charleston, SCJune 28, 2022

I've had the pleasure of both purchasing and servicing my MINIs at MINI of Charleston. The team is always helpful and professional. Such a fun place to be, even when my car needs service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Isabella St, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Charleston! We hope to be of service to you again in the future. Best wishes, MINI of Charleston.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Terrible service

Reviewed by Ryan from Charleston scJune 22, 2022

I had a great start with mini, however it has been going downhill quickly. I had to wait a month to get my car seen so that the tires would be ready for my car. You wouldn’t believe it but they didn’t have the correct tires. I now have to wait another four weeks for my car to be seen again. On top of that when they tried to fix my sos regency button they broke my sunroof. I would strongly suggest to find another bmw service dealer

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Ryan, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Best Ever

Reviewed by hudson from summerville, s.c.April 28, 2022

Andy could not have been any nicer he is the absolutely best I feel like he went above for us and you don't see that hardly at all anymore.. Matt did great work on my car it runs great!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hudson, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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