Flow MINI of Raleigh in Raleigh including address, phone, dealer reviews, directions, a map, inventory and more

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5600 Capital Blvd
Raleigh, NC 27616

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Reviews of Flow MINI of Raleigh

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

35 out of 38 people said they would recommend this dealer

1 (out of 5)

Horrible

Reviewed by Todd Calmes in IndependenceOctober 03, 2020

I am in Louisiana, was dealing with the sales manager about buying a certified used Mini. They Sold the car without giving me a chance to close my deal. No text, no phone call nothing. The customer service has been horrible from the beginning... this just sums it up. Now I am trying to speak to someone higher than the "sales" manager and I am being told I cant!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Flow Mini

Reviewed by Deedda Mclean in Raleigh, NCJune 10, 2020

Merle in Service was the best! I would highly recommend this dealership and service center.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

My new Mini Cooper S

Reviewed by Rose Augerlavoie in Roseville,CaliforniaMay 30, 2020

I had purchased a used 2013 Mini Cooper S from another dealership and it was not only because I liked the car but because of some important facts. Even though the car was 7 years old, there were no motor issues with the car. I was surprised when I took it to the Dealership and spoke to the service manager Merle Freeman that he was the sales associate that had actually sold the vehicle. Running the car facts I was shocked that most of the repairs were the requested maintenance, and the car only had one owner! I had never seen a car in such great shape. I then scheduled a full diagnostic check at Flow Mini Raleigh. Upon my arrival the repair shop was clean and the staff friendly and professional. I also realized that Merle Freeman was not only familiar with the car but also knew prices of parts and service by memory. At a glance he noticed a discrepancy with a part on my bill and immediately fixed the issue. The due to my association with a Military family, my USSA prices were matched and was given a discount without having to ask. I would recommend Flow Mini Cooper to anyone wanting to purchase a Mini.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

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