555 W 57th St
New York, NY 10019
Sales Department
| Sun | Closed |
| Mon | 10:00am – 6:00pm |
| Tue | 10:00am – 6:00pm |
| Wed | 10:00am – 6:00pm |
| Thu | 10:00am – 6:00pm |
| Fri | 10:00am – 6:00pm |
| Sat | Closed |
Service Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | Closed |
See all dealerships near New York, NY that carry MINI
Showing the most recent reviews from Cars.com and DealerRater.
The service center here is awful.
The service center here is awful. Twice I have driven from the outer boroughs, paid the tolls into the city, only to be told the parts needed for my service are out of stock and on back order. The service center never contacts in advance to let you know. Save yourself the hassle and go to NJ or CT for service.
Maximum rating = 5
Ever since MINI of Manhattan left their dedicated
Ever since MINI of Manhattan left their dedicated building a stone’s throw away from their U.S. HQ (which is also BMWs HQ), things have gone south fast. Now, squeezed in with BMW on 57/58 Street, it’s a chaotic mess. Phone service is dead. Everything is done best via texting but that comes with a price to pay; time. If you are in need of a quick answer, like being stranded on an island (which I was) and need answers on why replacing your battery in your key fob (a simple thing), has shut down your access to your car completely, the dealership is unreachable. If you have a choice, buy from a local dealer. This flagship dealership / importer refuses to set a exemplary standard in service.
Maximum rating = 5
Got 4 cars here over the years.
Got 4 cars here over the years. Great customer service; nice attentive dealer. Highly recommend
Maximum rating = 5
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