Open Road Mini Morristown in Morristown including address, phone, dealer reviews, directions, a map, inventory and more

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198 Madison Ave
Morristown, NJ 07960

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 3:00pm

Reviews of Open Road Mini Morristown

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.9 (out of 5)

29 out of 43 people said they would recommend this dealer

2 (out of 5)

Would Recommend this Dealership

Reviewed by Liz Delfino in HACKETTSTOWNJune 24, 2020

xperience was not the greatest for a first time buyer. One other dealer we went to in another state, was much more pleasant and accommodating and made us feel special (as they should.) This dealership does not call you back (as one review said below) and passed the phone to different people even though we specifically asked for one manager. As a first time buyer, they took us for a ride. They made it seem like the certified vehicle included maintenance and GAP insurance but as it turns out it was not and we def. paid too much. Did not get back to us after we called the next day when we realized we didn't need to buy some of their products, so we just gave up. For these reasons, we would not recommend buying from this dealer.

Customer Service 2

Buying Process 2

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Awesome customer service

Reviewed by Jas Kaur in Jersey city NJFebruary 09, 2020

Great customer service at this dealership. Thanks Richard for giving us the best deal so we could get the dream car home. The buying process was great. Love my MINI :)

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great experience, highly recommended

Reviewed by Joanie B. in Whippany, NJOctober 29, 2015

I bought a used Chrysler from this dealership after having a very bad shopping experience at a different dealership. I was better prepared to shop and expressed my concerns on the phone before making an appointment to see the car i was interested in. Amy Musleh , the phone contact was very helpful and efficient and nice, The advisor I worked with was Kyle Lightfoot. He was honest, pleasant, knowledgeable and went the extra mile to make the whole experience stress free. They were true to their word on the phone and also did not try to push any added last minute fees onto the deal. The financial person also did not pressure me into buying an extra warranty as so many dealerships try to do. Kyle even took a photo of the car I traded in sent it in an email as requested by me! I also left a bluetooth device behind in my old car and he set it aside for me. Very honest and nice experience! I was able to purchase an excellent pre-owned car at a very fair price. Thank you Kyle and the rest of your team!

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Open Road Mini Morristown

Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers.

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