Open Road Mini Morristown in Morristown including address, phone, dealer reviews, directions, a map, inventory and more

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198 Madison Ave
Morristown, NJ 07960

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 3:00pm

Reviews of Open Road Mini Morristown

Overall Rating:

3.8 (out of 5)

66% recommend this dealer

44 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service department is a ripoff.

Reviewed by Jerry Pinch from Rockaway, NjMarch 30, 2022

Took our cars for service multiple times and each time I felt taken advantage of. Was told things were out of warranty that were in warranty. And lately, been given a loooong list of expensive repairs that I need to opt out of one by one, when I needed a specific repair done. They discount you slightly off a $8000 overpriced repair and act like they're doing you a favor.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 5

Quality of Repair 3

Maximum rating = 5

2.0 (out of 5)

Would Recommend this Dealership

Reviewed by Liz Delfino from HACKETTSTOWNJune 24, 2020

xperience was not the greatest for a first time buyer. One other dealer we went to in another state, was much more pleasant and accommodating and made us feel special (as they should.) This dealership does not call you back (as one review said below) and passed the phone to different people even though we specifically asked for one manager. As a first time buyer, they took us for a ride. They made it seem like the certified vehicle included maintenance and GAP insurance but as it turns out it was not and we def. paid too much. Did not get back to us after we called the next day when we realized we didn't need to buy some of their products, so we just gave up. For these reasons, we would not recommend buying from this dealer.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Awesome customer service

Reviewed by Jas Kaur from Jersey city NJFebruary 09, 2020

Great customer service at this dealership. Thanks Richard for giving us the best deal so we could get the dream car home. The buying process was great. Love my MINI :)

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Open Road Mini Morristown

Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers.

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