720 Kenilworth Drive
Towson, MD 21204

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Sales: 877-839-5966

Used Cars: 877-739-9063

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Reviews of MINI of Towson

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

1577 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Allen Rolocut makes sure that my vehicle is in excellent

Reviewed by MikeNovember 28, 2025

Allen Rolocut makes sure that my vehicle is in excellent condition before it is returned to me. I'm very grateful for that.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

My wife scheduled an appt for the 3rd of the 3yr/36k

Reviewed by Not Happy With Mini of TowsonNovember 22, 2025

My wife scheduled an appt for the 3rd of the 3yr/36k services included with our new car purchase. This would be an oil change and brake fluid replacement. I went to the dealership on Saturday morning 11/22/25 and was denied free service because they said the free service expired on 11/19/25. At no time during scheduling or when I received 3 different text and 3 different email reminders of the service did anyone say the car needed to come in by 11/19. I find this utterly ridiculous.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (667) 308-3846 to discuss what we can do to help.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Mini of Towson is one of the top dealerships I've ever

Reviewed by turnerb92November 21, 2025

Mini of Towson is one of the top dealerships I've ever dealt with. Jason went above and beyond in getting the Mini I wanted and Cody was able to get me the deal I wanted at the price I could afford. Zoe was my Motoring Advisor and she went out of her way to make sure I was happy...multiple different test drives on different days, back and forth on emails, offering to come in on her day off, and staying late to answer any questions or concerns I had. Jason, Cody, and Zoe were all very professional and courteous and there was never any pressure to purchase. I will gladly recommend Mini of Towson to all my friends and family!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About MINI of Towson

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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