9900 Hickman Road
Clive, IA 50325

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Reviews of Mini of Des Moines

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

34 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

MINI of Des Moines

Reviewed by Diane Tellis from Urbandale, IAFebruary 14, 2024

The entire staff from the salesman to the finance manager were friendly, knowledgeable, and so easy to work with. Love my new Mini convertible!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Diane, we're happy you found our staff to be so supportive during your experience here at MINI of Des Moines. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Mini of Des Moines is great

Reviewed by Jane Halvorson from Des Moines, IAJune 21, 2023

My Mini Cooper is so fun to drive, but the icing on the cake for me is the dealer. They treat me like a real customer not like a bother or problem that some do once you purchase. After two years I am still hearing regularly from my sales person. She checks with me to see how things are going.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We appreciate your positive review about your recent experience with us!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

JCW interior detail

Reviewed by William Sansenbach from Des Moines, IowaJune 16, 2023

All was fantastic, except their confusion on the return of vehicle. I then went to the Dealership, and after a longer period of time than expected, we were able to find my JCW. And, evidently it was washed the day before, so was spotted with dirt. But, I didn?t request it to be washed on the day I picked it up. But still, I give a 5 star rating.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello William, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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