690 E Golf Rd
Schaumburg, IL 60173
Sales: 847-750-6721
Used Cars: 847-750-6721
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Schaumburg, IL that carry MINI
Showing the most recent reviews from Cars.com and DealerRater.
I really want to thank the guys in the service center for
I really want to thank the guys in the service center for restoring my Mini Cooper. We have had it for 15 years. I love this car and it has a roof rack for my kayak that is exactly the same length as the car. We took it in for routine service and they found extensive rust in the undercarriage of front. After looking at what was available we decide to repair our beloved Mini. The service center was so cooperative and did a fantastic job of fixing the car and tightening up the entire car. Thanks so much.
Dealer Response
Patrick MINI Service Department is delighted that our continued efforts to improve the customer experience resulted in your positive review and we couldn’t be happier that our team was able to earn your service and respect. We appreciate the 5 Star review! We are glad you were able to experience "The Patrick difference"!
Maximum rating = 5
A nightmare experience dealing with service clerks who
A nightmare experience dealing with service clerks who need improved people and communication skills. “Not our fault” was their typical response to “How can we get this sorted?” They’re defensive and lack the breadth of experience needed to come up with solutions. They could learn from their peers at Patrick BMW, where the service is excellent. Won’t buy another Mini product from Patrick Mini.
Dealer Response
We are reaching out to apologize for your unpleasant experience. It is disappointing to hear when we are striving to dedicate ourselves in making the sales and service experience for every customer an enjoyable one. We appreciate the feedback and will make sure our manager is aware of your experience if you didn’t have a chance to talk with him during your visit. If you wish to provide further feedback, please feel free to contact us at customerservice@patrickcars.com and provide us your full name, date of visit and best method of contact (if you wish to be contacted) -The Patrick Dealer Group Customer Relations Team
Maximum rating = 5
Matt Kinsella, Mini Motoring Adviser from Patrick Mini,...
Matt Kinsella, Mini Motoring Adviser from Patrick Mini, Schaumburg Illinois, attended us in the process of buy or lease a Mini in an excellent and outstanding manner. All options are exposed on the table with a higher standard of professionalism and education. All details were fulfilled from the beginning and after leaving this dealership. In addition, Matt is a very kind person. The Patrick Mini dealer was the best option to deal with. Thanks, Matt and Patrick Mini. Ivan and Carmen Cuevas
Dealer Response
Hi Ivan and Carmen! On behalf of Patrick MINI, thank you for leaving this amazing review! I'm thrilled to hear that you had such a fantastic experience while working with Matt at our dealership. Congratulations and welcome to the Patrick family! -Patrick Dealer Group Customer Relations Team
Maximum rating = 5
We are a family-owned New and Pre-Owned MINI Dealership near you dedicated to serving our motoring customers. We are located on Golf Rd. across from Portillos between Plum Grove Rd & Roselle. You’ll find all the latest and greatest vehicles in our lineup like the new MINI Countryman, Cooper 2 Door, Cooper 4 Door, Convertible, and the fully electric models among others, along with certified pre-owned and pre-owned vehicles from makes and models of all types. Stay at home or work to save time & start shopping online with Patrick Direct Online Buying Tools. We'll even bring the vehicle you choose to you for a test drive. Need MINI service? Schedule service anytime with our online service scheduling tool. Our entire staff is working hard to make a difference in the customer car buying & service experience & we look forward to the opportunity to work with you. It's a Patrick Thing!
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