Bill Jacobs MINI

We love and appreciate this dealership very much. What makes us appreciate it so much is outstanding Mitch Shefveland! We have worked with Mitch for several years now. He is top notch, professional, kind, honest, and honorable. He remembers us and he looks out for us (as well as our car), and he cares for us like a friend. He never pressures us, but he had a deep understanding about cars and helps us to understand the importance of certain things needing to be done. He has beautifully taken care of us with integrity and honor, and he has never steered us wrong. What an outstanding reflection on the Bill Jacobs company Mitch is. We highly recommend Bill Jacob’s Mini and Mitch Shefveland.

Mitch is exceptional as is your service department and I always k ow everything will be done perfectly.

They didn't try to push me into services that weren't needed, Mitch was great to work with, and the work was done quickly. The cost, however, was crazy. $850 for annual vehicle inspection, air filters, and coolant flush. And on top of that already high price, they have the nerve to charge a fee for using a card. You're already overcharging me, and then you decide to get greedy and charge me a fee for sobering that's just normal overhead. Not cool. I was asked if I would recommend this dealership as part of the review. I wish I could say "maybe" because the only reason I would is if you're buying a new vehicle and/or you don't have an issue with how much they charge for service and their billing practices.