2100 Frontage Rd.
Glencoe, IL 60022
Sales: 888-718-6135
Used Cars: 888-718-6135
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Glencoe, IL that carry MINI
Overall Rating:
4.2 (out of 5)
92% recommend this dealer
273 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I did not have a good experience with the service
I did not have a good experience with the service department. Communication was lacking and they kept my car for four days. At first, they were very good about telling me what was wrong with my car and how much it would cost, but actually fixing it was a whole different story. I called, they would promise it the next day. After another 36 hours I called again. Still not ready. Finally, we said we'd just pick it up done or not. Then, "magically" it was finished! When I did pick it up and paid my $4,000 bill, the check out person was very rude. She gave me my receipt and turned her back to me. I had to ask, "Where is my car?" She answered, "Through that door behind you." Mind you, that door was small and was across the showroom. How was I to know where to go? I will never go to this dealership again. I will never buy a MINI again which says a lot because we owned FOUR at one time!! Clearly we WERE big fans! Not any more.
Dealer Response
Linda, I'm truly sorry to hear about your experience with our service department. This is not the level of communication and customer care we strive for, and I apologize for any inconvenience caused. If you're open to discussing this further or need assistance, please contact me directly. Thank you, Javier Melero - Service Manager - 847-998-5200
Maximum rating = 5
The service is outstanding.
The service is outstanding. The facilities are the best I have ever seen. The snacks provided are fantastic. But what sold us was the salesman , Joe Salgan. We had intended to buy a Suburu but liked the look of the Mini Cooper. So we stopped in the Dealer for a look. Joe was exceptional, Polite and knowlegable. He is the reason we ended up buying a Mini instead of a Suburu. Everything else was a pleasant surprise. I highly recommend this dealer and we love the car.
Dealer Response
William, it's fantastic to know that Joe and our team at MINI of Glencoe were able to provide you with such a positive experience. We're glad we could help guide your decision towards the Mini Cooper! Enjoy your new ride!
Maximum rating = 5
Best car buying experience I have ever had.
Best car buying experience I have ever had. They didn't have exactly what I wanted so I decided to order one. The process was a breeze from start to finish. Joe was super easy to work with. Will definitely buy from this dealership again.
Dealer Response
Jason, we're delighted to know that Joe and our team at MINI of Glencoe made your car buying experience a breeze. We look forward to assisting you in the future! Enjoy the new ride!
Maximum rating = 5
MINI Dealership Serving Evanston, Chicago & Northbrook You can stop your search for Glencoe area MINI Cooper dealers right here at MINI of Glencoe! MINI of Glencoe, proudly serving the Lake Bluff and Lake Forest areas, brings you an extensive selection of new and used MINI Cooper cars available now at our Glencoe MINI dealership.
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