1451 Mountain Ave
Monrovia, CA 91016

Get Directions

Sales: 855-235-7177

Used Cars: 855-235-7177

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 10:00am – 8:00pm
Tue 10:00am – 8:00pm
Wed 10:00am – 8:00pm
Thu 10:00am – 8:00pm
Fri 10:00am – 8:00pm
Sat 10:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of MINI of Monrovia

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I have given 5 stars to this dealership until I met an

Reviewed by Uncle Bob from LHH, CADecember 08, 2025

I have given 5 stars to this dealership until I met an advisor some months ago. So I guess this updated review is for him. So far service had been very good but I asked this one person about rotating my tires and was advised against it. He offered me new tires for about $2000 each. I passed on this and have rotated my tires on my own. I am probably going to get another 10k out of my tires. Take note that I have only 13K miles on the current set and these are the original tires since I bought the car new. You be the judge. I probably won't be returning this dealership because of this one person.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello, this is Ray Pezzi, General Manager. I would like to personally apologize for your experience and discuss this with you directly. Please email me your contact info and I will give you a call. Again, my apologies. I look forward to speaking with you soon. Raymond.pezzi@bmwofmonrovia.com.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

It’s my second time getting a mini cooper at Mini of

Reviewed by Marielli from Pasadena, CaNovember 16, 2025

It’s my second time getting a mini cooper at Mini of Monrovia and with my agent Monica. She’s very accommodating and very patience with all my inquiries and needs, always get a great, great deal with all of them!

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi Marielli, thank you for taking the time to leave a review! We are so pleased to hear that you had a great experience with Monica and our team at MINI of Monrovia. It's always our goal to provide exceptional service for our customers. We appreciate your continued support and can't wait to see you again for your next purchase!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

service

Reviewed by Shaynee Gordy from Monrovia, CADecember 29, 2020

everything was great the gentlemen helping me was great. there was a service manager there who was coughing and clearing his through the whole time which was very off putting during a pandemic.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello Shaynee Gordy, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, MINI of Monrovia

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About MINI of Monrovia

MINI of Monrovia is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.

Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top