1730 South First St
Yakima, WA 98901

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Sales: 509-248-4700

Used Cars: 509-248-4700

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Steve Hahn Auto Group

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

OIL CHANGE

Reviewed by Pascual Cabrera from "Union Gap, WA."November 01, 2022

Recently had my 2016 Passat VW oil change. Trent Poage and the service Department took care of the oil change. Thanks for the service my 2016 Passat runs like a champ. Excellent job at this dealership !!!!!!😃😃😃

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We are so happy to hear you had a great experience working with Trent on getting your oil changed with our service department Pascual! We love to hear your Passat runs great and really appreciate the 5 stars and this awesome review!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Scam dealership

Reviewed by Belden from Yakima October 02, 2022

Very dishonest and unethical dealership, advertising says 120% over fair market value on trade in, my trade in was valued at 6-8k and they offered me 500.00 saying my vehicle was high mileage when truck they where trying to sell me had over 95k miles on odometer , would never do business with a Steve Haun dealership ever!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We really appreciate you leaving us this feedback Belden. We are sorry to hear about your frustrations when trying to trade in your vehicle. My name is Josh, I am the general manager and I would like to chat with you a bit more to better understand the situation and maybe reevaluate your vehicle. Please reach out to me at my direct line (509) 248-4700 ext 1017.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Don't buy used here! Or do service work here!

Reviewed by Renee from Ellensburg, WASeptember 30, 2022

UNPROFESSIONAL AND POSSIBLE PARTS SCAM. I bought a used car here early in the year. The salesperson pushed me and pushed me to buy this car. It was a trade in. I bought it before they had even looked at it, so I left it there for them to do a safety inspection. They said they changed the oil, but about a month later the engine blew. They replaced it, thankfully. At the same time, they said it needed a new clutch, which I paid for them to put a new one in. Six months later, that clutch is now bad and they won't return my call. Neither Josh nor Steve have returned my call after several attempts, and dealing with Jared at the Service Department has been less than uplifting by both me and my mechanic shop in Ellensburg. Did they ever put a new clutch in?? Who knows...they sure didn't do the oil change they originally said. What is really going on in the Service Department?? One has to wonder.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We really appreciate you leaving us this feedback Renee. We are really sorry to hear about the frustrations you have had with the car you purchased from our dealership and the services that have had to take place after. As you know, my name is Josh, I am the general manager here at Steve Hahn's and I will get with the manager of our service department, Jared, so we can look into these issues to try and remedy them. In the mean time, please reach out to me at (509) 248-4700 ext 1017 or Jared at (509) 834-7421 for any further explanation.

Overall Facilities 4

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

About Steve Hahn Auto Group

Steve Hahn's Auto group is a Yakima car dealership that provides new Volkswagen KIA and Mercedes-Benz and have over 300 used certified pre-owned cars to choose from. We work with over 150 lenders to ensure you receive the best finance and lease options available near you. Our service department is equip our brands plus every other make and model. So if you have a service need we can help! Give us a try today!"

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