Mercedes-Benz of Lynnwood in Lynnwood including address, phone, dealer reviews, directions, a map, inventory and more

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17800 WA-99
Lynnwood, WA 98037

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Sales: 425-329-7783

Used Cars: 425-329-8660

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Mercedes-Benz of Lynnwood

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

123 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I am a veteran and have been a USAA member for over 20

Reviewed by Thomas July 07, 2022

I am a veteran and have been a USAA member for over 20 years. I attempted to make a deal with Mercedes of Lynnwood to use an approved USAA dealer check, which I've used at several other dealers over the years without one issue. I was working with a professional and nice sales rep named "Kat" who eventually referred me to her manager. The manager informed me that they cannot honor the USAA dealer check without holding on to the vehicle for about 12 days, per MB Lynnwood "Policy". Furthermore, that the dealership would require me to have a back up contract. To me this says that MB Lynnwood does not support or honor USAA who supports those who have served. Therefore, I do not recommend veterans or military members bring their business to this dealership since the dealer is not honoring dealer checks from a very reputable bank like USAA. Thank you!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

My name is Geremy and these people need classes in

Reviewed by JustgeremyJuly 06, 2022

My name is Geremy and these people need classes in customer service. The worst experience i've ever had. Bought a brand new sprinter the vehicle was delivered with multiple scratches, the blower motor had a bunch of paper in it. Five of the tools were missing from under the floor board. Paid for a tow hitch receiver didn't get it and have not been reimbursed for it. The fog lights wouldn't work. The worst part about this is they check good on all the boxes on the pre delivery check list, even though these things didn't work. stehan halata told me there is nothing else missing and we will not be doing anything more for me. He was wrong i took it to mercedes of wilsonville and they took care of all the tools that were missing. The sales manager andrew plata has not returned any of my calls and kevin lee my sales guy, don't even get me started. Words of advice do not purchase from these people and xxxx sure don't get repair work done here. I'd give no stars but it won't let me.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Kat Kingsley was our dealer, upfront, great

Reviewed by My first MBJune 18, 2022

Kat Kingsley was our dealer, upfront, great personality,relax, enjoyed her company. Honest, approachable, felt she had our interest in mind, will buy from her again thanks Kat. Nick C

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Lynnwood

It's never been easier for Seattle area drivers to shop for new and pre-owned Mercedes-Benz vehicles Sprinter vans and other pre-owned brands. Mercedes-Benz of Lynnwood has a tremendous selection of quality new and pre-owned Mercedes-Benz cars and SUVs. Whether you're shopping for an affordable and classy C-Class an exciting SL-Class roadster or any Mercedes-Benz in between we have you covered.

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