Mercedes-Benz of Midlothian in Midlothian including address, phone, dealer reviews, directions, a map, inventory and more

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12200 Midlothian Tpke
Midlothian, VA 23113

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 2:00pm

Reviews of Mercedes-Benz of Midlothian

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

539 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

My Choice in Dealerships

Reviewed by BradP from Toano, VASeptember 09, 2021

I took my recently purchased Mercedes-Benz in for the air bag recall, navigation update, system (MBrace) software update and a couple of other minor issues. The shop was able to accomplish all but the system software update. They attempted three times and it failed each time. They did not know what was preventing the update, server or PCU, and asked that I bring the car back in a couple of weeks to try again. Other than that, the experience was excellent. Great staff, nice facilities with nice waiting area to get some in cubicles or watch TV. I will be returning to attempt the software update at a later date.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

4.0 (out of 5)

mr

Reviewed by gordon shaw from richmongSeptember 08, 2021

It was a recall service appointment. Thought it would be about 30 minutes as I had an appointment and this was just to see if the drain tube was ok. Had to wait over an hour

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Annual service plus TPMS, Command knob repl

Reviewed by Barker from South Prince GeorgeSeptember 05, 2021

Outstanding experience as staff ensured the service was completed without any issues. Our 10 year old C class was treated with the same care as a new model.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Mercedes-Benz of Midlothian

Mercedes-Benz of Midlothian sells New and Certified Pre-Owned Mercedes-Benz and other quality brands of used cars. We are your neighbors with a vested interest in keeping you confident when you're on the road.
Superior customer service is our guiding philosophy. Our Sales staff works to find the perfect car for your lifestyle and budget and our Finance team helps by offering lease finance & warranty products that you're comfortable with. We offer first-rate Service & Parts Departments.
If you have any questions call e-mail us or just drop by. We hope to meet you soon.

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